Can good quality of service in a hospitality business affect customer's decision on choosing a service/product to purchase/consume ?

Hello. My name is Adel A. Al. I am currently a third year bachelor student at B.H.M.S in Lucerne, Switzerland - in the field of Hospitality Management. I am currently doing a research project for my final submission for Research Strategies subject. The topic for this survey is "Can good quality of service in a hospitality business affect customer's decision on choosing a service/product to purchase/consume ?". By filling out the survey below, it will help me a lot in acquiring useful information for my research project as primary data. All the answers will help me reach a logical conclusion to this research. Your participation is very much appreciated. Thank you.

How old are you ?

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    What is your nationality ?

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      Have you ever consumed/purchased hospitality service/products before ? (Hotel/Restaurant/Catering/Bar/Pub/Take Away/Cafe/Etc.)

      If you answered yes on the question aboved, how often do you consume hospitality products (in any form of restaurant/catering/cafe/pub/take away/etc.)?

      In your own word, what do you look for when deciding which restaurant/cafe/pub/take away/etc. to choose as a customer?

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        Switching to hotel; in your own word, what do you look for when deciding to choose a hotel?

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          In a short answer, What does the term "Service Quality" means to you in the hospitality context?

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            Does the term "Good Service Quality" in the hospitality context affect you?

            Finally, as a customer, What is the most important element affecting your decision on selecting a hospitality service/products to purchase/consume?

            Depending on your answer to the question above, can you briefly explain why your selected answer is the most important element for your decision?

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