Volkswagen Group Cars

Hi ! We are students and we need your help ! This questionnaire will help us for our project . We need your answers in order to find out what is Volkswagen actual image after their problems.

The poll results are private

1 . Do you own a Volkswagen Group car?(Bentley, Bugatti, Lamborghini, Audi, Porsche, SEAT, Škoda , Volkswagen)

2 . If yes, how old is your Volkswagen Group car? ( years ) ( go to question number 4)

3 .If no, why you are not decided to buy a car from Volkswagen Group ? (Go to the question number 10)

4 . Which type of engine does your Volkswagen Group Car has ?

5 . Have you bought your Volkswagen Group Car from a dealer?

6 . On a scale between 1 and 5 how satisfied were you with the dealer's services had offered to you?

7 . On a scale between 1 and 5 how satisfied are you with your car?

8 . Have you noticed any problems with your Volkswagen Group Car when you were going to make the “ SYN” report ( technical examination of the vehicle) ?

9 . If you will decide to sell your Volkswagen Group Car , do you think the price of the car will be lower because of the diesel emission problems?

10 . Have you heard anything about Volkswagen Group Cars actual situation (Pollution Issue)?

11 . If yes, this situation affects your opinion about Volkswagen Group cars?

12 . Would you recommend Volkswagen Group cars?

13 . Do you trust dealers?