Frequently asked questions

Questions

Answers

How to create ranking question?
Ranking question is designed to allow the respondents to sort options by importance criteria (Ranking question example). Ranking question can be made by selecting the question type "Matrix" and checking check box "Unique rating" in the question edit panel. In this way made question respondent will not be able to select equal rank for different options.
How to create a question with one text option?
  1. You need to create "Single Choice" type question
  2. Click "Show more question settings" link
  3. Mark "Allow to enter own option" checkbox
Example
I cannot find my poll in public poll list, what should I do?
Please follow these steps:
  1. Sign in to your account
  2. Select poll that you couldn't find
  3. Press link "Show more poll settings"
  4. Check the check box "Public, can be found by anyone"
  5. Make sure that check box "Active" is also checked
  6. Press button "Save"
How can I analyze poll results?
Please follow these steps:
  1. Sign in to your account
  2. Select poll, which results you want to analyze
  3. Click on "Results" tab
  4. Click on "Export to Excel" link
  5. Click on "Export" link in the top left corner
    • If you use MS Office 2010 (or more recent version), OpenOffice or other office software click on "OpenDocument Spreadsheet ods" link
    • If you use MS Office 2007 (or older version) click on "Microsoft Excel xls" link
You will be asked to save results file. Save it in your computer. You can open this results file with OpenOffice Calc or MS Excel, to perform all the desired analyzes.
How can I embed poll to my internet site?
Please follow these steps:
  1. Sign in to your account
  2. Select poll witch you want to embed to your site
  3. Press on "HTML" tab
  4. Select HTML code and paste it to your site HTML code
How can I distribute my poll to the respondents?
The easiest way to distribute the poll to respondents is to send a link by e-mail.
  1. Sign in to your account
  2. Select poll witch you want to distribute
  3. Copy direct link to poll (on the right side)
  4. Paste it to your letter
If you prefer to track who is already responded to your poll use "Invitations" feature
  1. Sign in to your account
  2. Select poll witch you want to distribute
  3. Click on "Invitations" tab
  4. Write email address list or import it from Gmail
  5. Click on "Send invitation"
  6. Write invitation text and click "Next >>" button
  7. If invitation text is OK click on "Send" button
I can't find answer to my question
If you can't find answer to your question please write us e-mail to support@pollmill.com (do not forget to write your user name)