Survey: How People Choose Food for Ordering

This survey will help understand how users choose food for ordering through applications, as well as how they react to the appearance of new functionalities in the form of a personalized dish feed.

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1. How often do you order food through apps (Bolt Food, Wolt, etc.)?

2. How much time usually passes from opening the app to deciding what to order?

3. How do you usually choose what to order?

4. Have you ever opened an app to order food without knowing what you want to eat?

5. What do you usually do if you don't know what you want to order?

6. Have there been times when you started looking for food in the app but ended up not ordering anything?

7. If this happened, why did you not place an order?

8. How often do you order food from a restaurant where you have never ordered before?

9. What might encourage you to try a restaurant that is new to you?

10. Remember the last time you found it difficult to decide what to order. How did you eventually choose your food?

Before the next question: Imagine that a separate section with a personalized dish feed has appeared in the food ordering app. You can scroll through photos of dishes like a regular feed. The card displays a photo of the dish, its name, restaurant, rating, and price. You can immediately add the dish to your cart or open the restaurant's page. The feed gradually adapts to your interests.

11. How interested would you be in such a function?

Not interested at all
Very interested

12. In what situations would you use such a feed?

13. What would be most useful for you to see on the dish card?

14. What could prevent you from using such a feed?

15. If this function appeared in your food ordering app, how often would you use it?