When a mistake reaches the patient and could have harmed the patient, but did not, how often is this reported? (When a mistake reaches the patient and does not cause harm, how often is it reported?)
In the past 12 months, how many patient safety events have you reported? (In the past 12 months, how many patient safety events have you reported?)
We are informed about errors that happen in this unit (Are staff informed about any errors that occur in the department?)
When errors happen in this unit, we discuss ways to prevent them from happening again (When errors occur in the department you work in, are ways to prevent the same errors from happening again discussed?)
In this unit, we are informed about changes that are made based on event reports (In the department you work in, are staff informed about changes that are made based on event reports?)
In this unit, staff speak up if they see something that may negatively affect patient care (In the department you work in, do staff express their opinions if they see something that may negatively affect patient care?)
When staff in this unit see someone with more authority doing something unsafe for patients, they speak up (When staff in the department see someone in authority doing something unsafe for patients, do they speak up?)
When staff in this unit speak up, those with more authority are open to their patient safety concerns (When staff in the department express their concerns about patient safety, are those in authority open to them?)
In this unit, staff are afraid to ask questions when something does not seem right (In the department you work in, are staff afraid to ask questions when something seems wrong?)
My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient safety (My direct manager seriously considers staff suggestions for improving patient safety.)
My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means taking shortcuts (My direct manager wants us to work faster during busy times even if it requires taking shortcuts.)
My supervisor, manager, or clinical leader takes action to address patient safety concerns that are brought to their attention (My direct manager takes action to address patient safety concerns that are presented to them.)
This unit lets the same patient safety problems keep happening (In the department you work in, do the same patient safety issues keep happening continuously?)