1. internal communication channels with high-level functionality, advanced filtering, prioritizing, sorting, and tagging system.
2. consistency, regularity of updates.
3. balance between detailed field-of-expertise-oriented information and understandable information pieces for experts from other areas.
4. balance between must-read and good-to-know. right now, most of the news is marked as super important and must-read; the information load is sometimes too big to stay up to date and catch up on everything.
5. leaders taking responsibility for keeping their teams up to date.
6. separation between business updates and entertainment/leisure.
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at the moment, we do not have clear guidelines regarding the information flow. it would be more efficient to have a system or guidelines, as it would save time from collecting information from random places.
the company can maintain an open-door policy or create systems for collecting feedback. increase the culture of transparency and trust.
while top management is doing a great job delivering information consistently via one channel for both in-office and remote employees, the immediate management (team leaders) are skipping communication to employees staying at home and are not sharing the summaries of the communications delivered verbally. moreover, many times information is shared in lithuanian, thus employees who don't speak lithuanian miss important announcements.
don't know exactly, but i'm sure it can be better.
we do not have clear guidelines and restrictions on remote work, so this would be useful, as some people work remotely more than others.
communication, in general, is rather chaotic. things change quickly, and these changes come from various sources, so not everything is communicated properly. a possible improvement could be placing greater emphasis on company-wide communication regarding changes that affect the majority. alternatively, there could be a formal process to follow when making changes.
track who has read the information. sometimes messages get lost because using the current information tools means that people may not have necessarily read the information - sometimes there is too much happening at once, or people forget. a way to track this can be as simple as pressing an "i have read this" button.
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there could be one unified communication channel for all the news.
in my company, we do not receive any updates from the management team. we only share updates among colleagues in case anyone has "heard anything" about an update. this is a huge problem as this is why we do not trust our management.
educate the employees to use asynchronous communication as a default. it provides more time to process and understand the information.