“Mobile Phone as a telehealth-care Services(MPHS) on Bangladesh: A Study on provider

on most of the secondary and tertiary level health services institution govt has started Mobile phone aided health service which can be considered as telehealth.
to know some evaluate this facility a survey is gonna be conducted through this questioneer for academic purpose.this info will not use for other purpose.
this  will highly ensure ur privacy.plz cooperate with answering the whole questions.
tnx in advance

3. How long are you been here?

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    4. Have you got any training from Head Office to manage the mobile phone health services(MPHS)?

    6. Do you have any assigned stuff to deliver mobile phone health service?

    7.If ‘No’, then who delivers the service?(i.e. duty doctor,paramedic,nurse etc) if it was yes then write down "N/A" word please

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      8. Do you have any initiative to make publicity of the service?

      9.If ‘Yes’, what type of technique do you follow? if no then just click down "N/A" word please

      10. Is there any record of your clients you have attended?

      11.If yes, for what purpose do you keep it? if no then just write down "N/A" word please

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        12. If no, do you have any plan to keep it?

        13. Do you think the number of outdoor patients was increasing after running MPHS program?

        14.If ‘Yes’, what was the percentage? (approximate)if no or other then just write down "N/A" word please

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          15. How do you get coordinated with the head office?

          16. Do you initiate any report on the prospects of MPHS program?

          17. If ‘Yes’, how often?if no then just click on "N/A" word please

          18. How does the head office follow up/ keep track on your activities?

          19. How frequently are you monitored by higher authority?

          20. Have you ever collected feedback from your clients about the existing service?

          21.If yes, how do you collect the feedback? if no then just write down "N/A" word please

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            21. Do you have adequate manpower and equipments to do your activities effectively?

            22. Do you have enough equipment as per your requirement?

            23. If not, what are the equipments you need? if yes then just write down "N/A" word please

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              24. How do you assess the effectiveness of MPHS?

              25. Do you have medical assistant available for 24 hours

              26. If ‘No’, what was the reason? if yes then just write down "N/A" word please

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                27. How many calls do you receive weekly on an average? if no then just write down "N/A" word please

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                  28. At night time how long the medical health officer is available over phone:

                  29. Do you have any backup if there is any problem with the mobile phone set?

                  30 If ‘Yes’, please mention the technique. if no then just write down "N/A" word please

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                    31. If ‘No’, please mention the reason.if it was yes then just write down "N/A" word please

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                      32. How much the service seekers understand your language?

                      33. Do you face any technical problem for load-shedding?

                      34 If ‘Yes’, do you have any backup plan? if no then just click down "N/A" word please

                      35.If ‘Yes’, please mention the plan.if no then just write down "N/A" word please

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                        36. Do you receive any support from the local leaders and administration?

                        37. If ‘Yes’, i). What sort of support do you get? if no then just write down "N/A" word please

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                          38. If ‘Yes’, ii). How often do you get it?if no then just write down "N/A" word please

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                            39.. If ‘No’, do you think you need their cooperation?

                            40. for ques 39 Please mention the reason.

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                              41. What is your suggestion/opinion as to how the service could be more effective?

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