Internal communication within the company for remotely working employees

11. If you answered "Yes" to questions 9 and 10, please state how, in your opinion, the communication could be improved

  1. 1. Internal communication channels with high level functionality, advanced filtering, prioritising, sorting and tagging system. 2. Consistency, regularity of updates. 3. Balance between detailed field-of-expertise-oriented information and understandable-info-piece-for-experts-from-other-areas. 4. Balance between must-read and good-to-know. Right now, most of the news are marked as super important and must-read, the information load is sometimes too big to be up to date and catch up on everything. 5. Leaders taking responsibility for keeping their teams up to date. 6. Separation between business updates and entertainment / leisure.
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  3. For the moment we do not have clear guidelines about the information flow. It would be more efficient to have a system or guidelines as it would save time from collecting the information from random places.
  4. The company can maintain an open door policy or create systems for collecting feedback. Increase culture of transparency and trust
  5. While top management is doing a great job delivering information consistently via one Chanel for both in office and remote employees, the immediate management (TL's) are skipping the communication to employees staying at home and are not sharing the summaries of the communications delivered verbally. More over many times information is shared in Lithuanian language, thus employees who don't speak Lithuanian miss important announcements.
  6. don't know exactly, but sure it can be better
  7. We do not have clear guidelines and restrictions on remote work so this would be useful. As some people work remotely more than others.
  8. Communication, in general, is rather chaotic. Stuff changes fast and these changes come from various sides thus not everything gets communicated properly. A possible improvement here could be a larger emphasis on communicating company-wide regarding changes that affect the majority. Or alternatively, there could be some formal process to go through when making changes.
  9. Track who has read the info. Sometimes messages get lost because using the current information tools results in people not necessarily having read the info - sometimes there's too much happening at once, or people forget. A way of tracking can be as simple as hitting an "I have read this" button.
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