Should I contact to the HVAC contractor for repairing AC?

Hello, my name is Emilija Morkunaite, and I am a final year student at Vilnius University of Applied Sciences. This is a short survey about your experience at Hakverdi Tourism. I will be using the answers in my final thesis.  Thank you for your response in advance!

Dear respondent,Master in Business Management student            JOFI JOSE          writes scientific work,On "LEADERSHIP POSSIBILITIES AND PROBLEMS MANAGING EMPLOYEES FROM DIFFERENT CULTURES”, the aim of the thesis is “To provide guidelines in the management of cultural diverse employees, by analyzing the changing mentality and social thinking about the diverse culture in the organizations”.Filling this questionnaire will take 5-10 minutes to complete and consists of 21 questions. All data collected is anonymous and it will only be used for scientific purposes. Do not skip any questions unless instructed to do so. Please answer to the questions according to your university community. Please answer as openly as possible.