Bincike don gano abubuwan da ke shafar yanke shawarar abokan ciniki wajen karɓar sabis na ajiyar jiragen sama ta yanar gizo a Hong Kong

Suna na Chris. Ni ɗalibi ne a shekarar ƙarshe wanda ke karatun Gudanar da Jiragen Sama a Jami'ar Coventry. Wannan tambayoyin ana amfani da shi don tattara bayanai don aikin binciken nawa game da abubuwan da ke shafar yanke shawarar abokin ciniki wajen amfani da tsarin ajiyar jiragen sama ta yanar gizo. Duk bayanan da aka tattara ana amfani da su ne kawai don dalilai na ilimi kuma ana kiyaye su a cikin sirri kuma za a goge su bayan kammala aikin binciken. Don haka ina fatan za ku iya ɗaukar 'yan mintuna don kammala wannan tambayoyin.

 

Ni neJami'ar Coventry dalibi a fannin Gudanar da Jiragen Sama. Wannan tambayoyin an yi shi ne don bincike kan zaɓin abokan ciniki na tsarin ajiyar jiragen sama ta yanar gizo,manufar ita ce don tattara bayanai don nazari. Duk bayanan da aka tattara ana amfani da su ne kawai don dalilai na ilimi da kuma a cikin sirri kuma za a goge su bayan wannan binciken. Don haka ina fatan za ku iya ɗaukar 'yan mintuna don kammala wannan tambayoyin

Sakamakon tambaya yana samuwa ga kowa

Sashi na 1 – Ra'ayin abokin ciniki game da amfani da tsarin ajiyar jiragen sama ta yanar gizo (第一部份 – 顧客對使用網上訂票系統之看法) ✪

1= Mafi ƙanƙanta rashin yarda非常不同意
2= Matsakaicin rashin yarda挻不同意
3= Ƙananan rashin yarda部分不同意
4= Ƙananan yarda部分同意
5= Matsakaicin yarda挻同意
6 = Mafi ƙanƙanta yarda非常同意
1. Zan iya amfani da tsarin ajiyar jiragen sama ta yanar gizo cikin sauƙi. Zan iya amfani da tsarin ajiyar jiragen sama ta yanar gizo cikin sauƙi
2. Amfani da tsarin ajiyar jiragen sama ta yanar gizo ba ya firgita ni ko kadan. Amfani da tsarin ajiyar jiragen sama ta yanar gizo ba ya firgita ni ko kadan
3. Mutanen da ke shafar halayena suna tunanin cewa ya kamata in yi amfani da tsarin ajiyar jiragen sama ta yanar gizo. Mutanen da ke shafar halayena suna tunanin cewa ya kamata in yi amfani da tsarin ajiyar jiragen sama ta yanar gizo
4. Tabbatar da ajiyar da na samu daga tsarin ajiyar jiragen sama ta yanar gizo yana da bayani mai kyau. Tabbatar da ajiyar da na samu daga tsarin ajiyar jiragen sama ta yanar gizo yana da bayani mai kyau
5. Babu wata wahala a gare ni in gaya wa wasu game da cikakkun bayanan ajiyata daga tsarin ajiyar jiragen sama ta yanar gizo. Babu wata wahala a gare ni in gaya wa wasu game da cikakkun bayanan ajiyata daga tsarin ajiyar jiragen sama ta yanar gizo
7. Ina da kayan aiki (misali, wayar salula ko katin kiredit) da suka dace don amfani da tsarin ajiyar jiragen sama ta yanar gizo. Ina da kayan aiki (misali, wayar salula ko katin kiredit) da suka dace don amfani da tsarin ajiyar jiragen sama ta yanar gizo
8. Amfani da tsarin ajiyar jiragen sama ta yanar gizo yana sa ni jin damuwa. Amfani da tsarin ajiyar jiragen sama ta yanar gizo yana sa ni jin damuwa
9. Mutanen da suka zama masu mahimmanci a gare ni suna tunanin cewa ya kamata in yi amfani da tsarin ajiyar jiragen sama ta yanar gizo. Mutanen da suka zama masu mahimmanci a gare ni suna tunanin cewa ya kamata in yi amfani da tsarin ajiyar jiragen sama ta yanar gizo
11. Ina da tabbacin zan iya gaya wa wasu cikakkun bayanan ajiyar daga tsarin ajiyar jiragen sama ta yanar gizo. Ina da tabbacin zan iya gaya wa wasu cikakkun bayanan ajiyar daga tsarin ajiyar jiragen sama ta yanar gizo
13. Idan na sami kayan aikin amfani da tsarin ajiyar jiragen sama ta yanar gizo (misali, wayar salula ko katin kiredit), zai kasance mai sauƙi a gare ni in yi amfani da tsarin. Idan na sami kayan aikin amfani da tsarin ajiyar jiragen sama ta yanar gizo (misali, wayar salula ko katin kiredit), zai kasance mai sauƙi a gare ni in yi amfani da tsarin
14. Amfani da tsarin ajiyar jiragen sama ta yanar gizo yana sa ni jin rashin jin daɗi. Amfani da tsarin ajiyar jiragen sama ta yanar gizo yana sa ni jin rashin jin daɗi
15. A gaba ɗaya, al'ummata tana goyon bayan amfani da tsarin ajiyar jiragen sama ta yanar gizo. A gaba ɗaya, al'ummata tana goyon bayan amfani da tsarin ajiyar jiragen sama ta yanar gizo
16. Na kimanta saƙonnin tabbatarwa daga tsarin ajiyar jiragen sama ta yanar gizo a matsayin mai kyau. Na kimanta saƙonnin tabbatarwa daga tsarin ajiyar jiragen sama ta yanar gizo a matsayin mai kyau
17. Saƙon tabbatar da ajiyar daga tsarin ajiyar jiragen sama ta yanar gizo yana bayyana a gare ni. Saƙon tabbatar da ajiyar daga tsarin ajiyar jiragen sama ta yanar gizo yana bayyana a gare ni
18. Idan ban taɓa amfani da tsarin ajiyar jiragen sama ta yanar gizo ba, ina shirin amfani da shi a cikin watannin nan masu zuwa. Idan ban taɓa amfani da tsarin ajiyar jiragen sama ta yanar gizo ba, ina shirin amfani da shi a cikin watannin nan masu zuwa
19. Tsarin ajiyar jiragen sama ta yanar gizo ba ya dace da sauran tsarin da nake amfani da su. (Babu kurakurai lokacin amfani da tsarin ajiyar jiragen sama ta yanar gizo ta wayata ko kwamfutata) Tsarin ajiyar jiragen sama ta yanar gizo ba ya dace da sauran tsarin da nake amfani da su.
20. Amfani da tsarin ajiyar jiragen sama ta yanar gizo yana sa ni jin rashin jin daɗi. Amfani da tsarin ajiyar jiragen sama ta yanar gizo yana sa ni jin rashin jin daɗi

Sashi na 2 – Bayanan Gabaɗaya

1. Bayanan Gabaɗaya ✪

2. Shekaru 年齡 ✪

3. Nawa ne lokutan da ka yi tafiya ta sama? 你曾乘坐飛機的次數 ✪

4. Wane hanyoyi ka zaɓa a baya don yin odar tikitin jirgin sama? 你曾透過那些方法去訂購機票? ✪

5. Nawa ne lokutan da ka yi amfani da tsarin ajiyar jiragen sama ta yanar gizo? 你使用航空公司的網上訂票系統的次數 ✪

Idan ka amsa 0, Me yasa ba ka taɓa amfani da tsarin ajiyar jiragen sama ta yanar gizo ba? 假如你的答案是0 , 那麼為什麼你沒有使用過航空公司的網上訂票系統?

6. Wane na'ura za ka zaɓa don amfani da tsarin ajiyar jiragen sama ta yanar gizo? 你會選擇什麼途徑使用網上訂票系統 ✪

Kuma me yasa? 為什麼? ✪

7. Manufar Tafiya 乘坐的目的 ✪

8. Kwarewar Ilimi 教育程度 ✪

. ✪

1= Mafi ƙanƙanta rashin yarda 非常不同意
2= Matsakaicin rashin yarda 挻不同意
3= Ƙananan rashin yarda 部分不同意
4= Ƙananan yarda 部分同意
5= Matsakaicin yarda 挻同意
6= Mafi ƙanƙanta yarda 非常同意
9. Kana damuwa game da ajiyarka bayan aikin amfani da tsarin ajiyar jiragen sama ta yanar gizo. 在你完成航空公司的網上訂票系統的過程後,你擔心你的預約