Bincike kan yadda za a inganta suna na kamfani don amfanar asibitocin jama'a? Misalin Asibitin Jama'a na Hong Kong

 

TambayoyiTambayoyin Bincike

Ni dalibi ne daga shirin Gudanar da Kasuwanci da Gudanarwa na SCOPE, Jami'ar Birnin Hong Kong. Yanzu haka ina rubuta takardar kammala karatu wacce ke nazarin yadda za a inganta suna na kamfani don amfanar asibitocin jama'a. Tambayoyin za su kasance a cikin tsarin zaɓi da yawa kuma za su ɗauki mintuna kaɗan don amsa. Duk bayanan da aka tattara za a kiyaye su a cikin sirri kuma za a yi amfani da su ne kawai don dalilai na ilimi. Don Allah kuyi hakuri ku cika, na gode da haɗin kai!

 

Dalibi daga shirin Gudanar da Kasuwanci da Gudanarwa

 

 

Ni dalibi ne daga shirin Gudanar da Kasuwanci da Gudanarwa na SCOPE, Jami'ar Birnin Hong Kong. Yanzu haka ina gudanar da bincike kan yadda za a inganta suna na kamfani don amfanar asibitocin jama'a. Tambayoyin za su kasance a cikin tsarin zaɓi da yawa kuma za su ɗauki mintuna kaɗan don amsa. Duk bayanan da aka tattara za a kiyaye su a cikin sirri kuma za a yi amfani da su ne kawai don dalilai na ilimi. Na gode da haɗin kai.

Da gaske,

 

Dalibi daga shirin Gudanar da Kasuwanci da Gudanarwa

 

1. Shekaru Age

2. Jinsi Gender

3. Matakin Ilimi Education Level

4. Kudaden Shiga na Watan Wani Monthly Personal Income

5. Wannan asibitin yana da kyakkyawan gudanarwa. This hospital is well managed.

6. Na yi imani wannan asibitin yana da kyakkyawan hangen nesa na gaba. I recognize that this hospital has a clear vision for its future.

7. Na yi imani wannan asibitin yana da kyakkyawan jagoranci. I recognize that this hospital has excellent leadership.

8. Na yi imani cewa suna wannan asibitin yana da daraja sosai. I believe that this hospitals’ reputation is highly regarded.

9. A ra'ayina, wannan asibitin yana da alamar jagoranci. In my opinion, this hospital tends to be the leader.

10. Wannan asibitin yana amsa koke-koken marasa lafiya da kyau. This hospital responds to patients’ complaints well.

11. Asibitin yana ci gaba da inganta ingancin sabis. This hospital continually improves the quality of its service.

12. Ma'aikatan wannan asibitin suna da ilimi na musamman kan sabis na lafiya. This hospital’s employees have professional knowledge on the healthcare services.

13. Tsarin ajiyar wannan asibitin yana sa marasa lafiya su ji daɗi. This hospital’s appointment procedures make patients feel convenient.

14. Ma'aikatan wannan asibitin suna kula da bukatun marasa lafiya. This hospital employees care about needs of patients.

15. Wannan asibitin yana aiwatar da manufofi masu sassauci don samar da kyakkyawan daidaito tsakanin aiki da rayuwa ga ma'aikata. This hospital implements flexible policies to provide a good work and life balance for employees.

16. Jagororin wannan asibitin suna damuwa da bukatun ma'aikata. The management of this hospital is primarily concerned with employees’ needs and wants.

17. Wannan asibitin yana bayar da horo da damar ci gaba ga ma'aikata. This hospital offers training and career opportunities to its employees.

18. Wannan asibitin yana bayar da kyakkyawan yanayin aiki ga ma'aikata (misali, lokutan aiki masu sassauci da yanayin aiki mai kyau). This hospital offers a pleasant work environment to its employees (e.g. flexible working hours and conciliation).

19. Wannan asibitin yana bayar da albashi mai kyau ga ma'aikata. This hospital pays fair salaries to its employees.

20. Farashin da wannan asibitin ke caji yana da sauƙi ga jama'a. The price charged by this hospital is affordable by the general public.

21. Idan wannan asibitin yana haɓaka sabbin kayayyaki da sabis, yana la'akari da yiwuwar tasirin muhalli (misali, tantance amfani da makamashi ko gurbatawa). This hospital considers potential environmental impacts when developing new products and services. (e.g. assessing energy usage recycling or pollution generation)

22. Wannan asibitin yana da tunanin kula da muhalli. This hospital is an environmentally-conscious institution.

23. Wannan asibitin zai karɓi ragin riba don tabbatar da tsaftar muhalli. This hospital would accept reduced profits to ensure a clean environment.

24. Wannan asibitin yana bayar da gudummawa ga kungiyoyin agaji ta hanyar taruka. This hospital donates to various charities through events.

25. Ina faɗin abubuwa masu kyau game da wannan asibitin ga wasu. I say positive things about this hospital to other people.

26. Zan raba kwarewata a wannan asibitin tare da wasu. I will share my experiences in this hospital with others.

27. Idan wani yana buƙatar shawara, zan ba da shawarar wannan asibitin. I will recommend this hospital to someone who seeks my advice.

28. Ina ƙarfafa abokai da 'yan uwa su yi amfani da sabis na wannan asibitin. I encourage friends and relatives to use this hospital’s service.

29. Za ku sake amfani da sabis na wannan asibitin a nan gaba. You will use this hospital’s service again in the future.

30. Ko da akwai wasu labarai marasa kyau game da wannan asibitin, zan ci gaba da amfani da sabis ɗin sa. Even if there is some bad news about this hospital, I will continue to use its service.

31. Ina shirin ci gaba da amfani da sabis na wannan asibitin. I intend to continue to use this hospital’s service.

32. Na taɓa tunanin canza zuwa wasu asibitoci da ke bayar da mafi kyawun farashi. I will switch to other hospitals that offer better prices.

33. Na taɓa tunanin canza zuwa wasu asibitoci da ke bayar da mafi kyawun sabis. I will switch with other hospitals that provide better service.

34. Idan na gano wannan asibitin yana da matsala, zan canza zuwa wasu asibitoci. I will switch to other hospitals if I experience a problem with this hospital.

35. A cikin shekaru masu zuwa, zan rage amfani da sabis na wannan asibitin. I will use less service from this hospital in the next few years.

36. Zan yi amfani da sabis na wannan asibitin ba tare da la'akari da farashinsa ba. I will use this hospital’s service regardless of its price.

37. Ina son bayar da ƙarin kuɗi don sabis na wannan asibitin. I am willing to pay more for this hospital’s service.

38. Ba zan yi la'akari da farashin sabis na wannan asibitin ba wajen amincewa da shi. The higher price of this hospital’s service will not affect my loyalty to it.

39. Ba zan damu da nawa na kashe a sabis na wannan asibitin ba. I will not care how much I spent on this hospitals’ service.

40. Na gamsu da gudanarwar wannan asibitin. I am satisfied with the management of this hospital.

41. Idan aka kwatanta da farashi, na gamsu da sabis da wannan asibitin ke bayarwa. I am satisfied with the value for price of this hospital’s services.

42. Na yi imani cewa sabis da wannan asibitin ke bayarwa sun cika tsammanina. I find that the services offered by this hospital can meet my expectations.

43. Ina da kyakkyawar ra'ayi game da wannan asibitin. I have a favorable opinion of this hospital.

44. Gaba ɗaya, na gamsu da aikin wannan asibitin. Overall, I am satisfied with this hospital’s performance.

Ƙirƙiri fom ɗin kuAmsa wannan anketar