Seamelia Beach Resort & Spa Hotel Services Satisfaction Survey

Welcome!

Dear guest, we aim to improve our services through this survey that we have prepared for you to evaluate the services you received at our hotel. Your sincere answers to our questions will guide us in enhancing our service quality. Please answer each question carefully.

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1. How do you rate our reception services?

2. How do you find the performance of our staff regarding communication and helpfulness in guest relations?

3. How do you rate the quality of our housekeeping services (cleanliness, order, and maintenance)?

4. How do you rate the speed of our technical service in solving problems and delivering services?

5. How did you find the atmosphere and service quality of our lobby and restaurant areas?

6. How do you rate your food service and kitchen experience?

7. How did our activities, entertainment, and animation programs add color to your holiday?

8. What do you think about the cleanliness and order of the beach, pools, and other common areas?

9. Please specify any other comments, suggestions, or complaints regarding our hotel.

10. How would you rate your overall satisfaction with our hotel services?

What do you think about the waiting time you experienced during the hotel check-in process?

How do you rate the speed and efficiency of luggage services?

What do you think about the adequacy and clarity of the information provided about the facility?