ग्राहकहरूको ब्रान्डप्रति स्विचिङ्ग वफादारीले होटलहरूलाई कसरी प्रभावित गर्छ?

के के कुरा तपाईंलाई एक ब्रान्डबाट अर्को ब्रान्डमा वफादारी स्विच गर्न सक्छ/गर्दैछ?

  1. none
  2. better brand
  3. price
  4. there may be a better price with better service.
  5. service
  6. usually, it would be something intangible such as recognition, something that would leave a psychological impact mostly related to staff behavior.
  7. location
  8. the quality of service!
  9. service executed poorly
  10. low quality for high prices.