ग्राहकहरूको ब्रान्डप्रति स्विचिङ्ग वफादारीले होटलहरूलाई कसरी प्रभावित गर्छ?
reward program
special innovation
have discount
loyalty programs, good rates
better value
as i do not have a preferred brand at the moment, any factor (price, location, reviews and recommendations, etc.) can influence my decision.
service
a better stay experience.
price, service failure
decrease in service quality