होटल सेवाहरूको प्रतिस्पर्धात्मकता विश्लेषण।
नमस्कार! मेरो नाम रोकेस स्टोनियस हो, म युटेना विश्वविद्यालयमा आतिथ्य व्यवस्थापन अध्ययन गर्दै ३ वर्षको विश्वविद्यालयका विद्यार्थी हुँ। यो प्रश्नावलीको उद्देश्य होटल उद्योगमा प्रतिस्पर्धाबारे जनताले के सोच्दछन् र अन्य होटलहरू र तिनीहरूको सेवाहरू बीचमा एक होटलले आफ्नो प्रतिस्पर्धात्मकता कसरी देखाउँछ भन्ने कुरा पत्ता लगाउनु हो।
के तपाई यात्रा गर्नुहुन्छ?
चार्ट
तालिका
के तपाईले पहिले कुनै होटलमा यात्रा गर्नुभएको छ वा बस्नुभएको छ?
चार्ट
तालिका
तपाईं होटलहरूमा कति पटक यात्रा गर्नुहुन्छ?
चार्ट
तालिका
तपाईंले पहिले कति विभिन्न होटलहरूमा बस्नुभएको छ? (लगभग)
चार्ट
तालिका
विशिष्ट होटल छान्दा तपाईंको मुख्य प्राथमिकता के हो?
चार्ट
तालिका
अन्य
- large quantity and positive customer reviews
यदि तपाईं यात्रा गर्नुहुन्छ भने, के तपाईं एक्लै यात्रा गर्नुहुन्छ वा समूहमा?
- partner or groups
- with soulmate.
- both, but mostly by myself.
- groups
- groups mostly
- depends
- 2 people mostly
- alone
- in groups
- in groups
यदि तपाईंले एक भन्दा बढी होटलमा जानुभएको छ भने, प्रत्येक होटलमा सेवाहरूको सन्दर्भमा ठूलो भिन्नता भएको छ?
- we usually get the cheapest package; the minimal service has mostly been the same.
- yes
- somewhat, it depends on whether it's just a place to sleep (if it's a short trip) or if you were to stay for 2 weeks or more, then the facilities and services would matter a lot more if you chose a high-star hotel.
- yes
- of course. it also depends on how many services one uses or what the purpose of the trip is.
- no
- yeah, definitely.
- not really
- only one hotel.
- no
अन्तिम प्रश्नबाट लिँदा, प्रत्येक होटलमा सेवाहरूमा सामान्यतया सबैभन्दा ठूलो भिन्नता के हुन्छ?
- what they provide in the room, such as storage for clothes, an iron, a kettle.
- dining area
- facilities provided and convenience.
- the level of customer service tends to greatly vary.
- food service. some hotels have high prices or restrictions on who and how customers are allowed to enjoy the hotel's food service.
- just employees' personalities
- the quality of staff service and the comfort of rooms.
- none
- -
- -
यदि तपाईंले एक सेवा छान्नुपर्यो भने, कुन सेवामा तपाईं सधैं होटलमा बस्दा पर्खिरहनुहुन्छ र किन।
- i just usually make sure it has as much as possible already in the room so i don’t need to pay extra for services.
- how the room is cleaned.
- breakfast service for longer stays helps save money and allows the consumer to appreciate more aspects of the hotel, such as a pool or gym, instead of doing everything outside the hotel.
- complimentary breakfast
- drink service. if a hotel has a good bar, offers a variety of drinks and cocktails, and if the staff knows their way around, it is comfortable and fun and allows me to relax.
- kindness of employees and helpfulness
- room service. it's always nice to have your food delivered to your room, especially by a lovely staff member who remembers how to smile and take a joke :)
- i just go for the nightlife.
- restaurants known for their unique food and execution.
- food
के तपाईंलाई लाग्छ कि होटलहरू बीचको प्रतिस्पर्धा सेवाहरूको सन्दर्भमा महत्त्वपूर्ण छ र किन?
- competition is always beneficial as it improves their performance and makes services cheaper for everyone when you compare different companies.
- yes, competition is good for customers; prices go down. :)
- yes, as it allows each hotel to try to provide the best experience and price things according to the facilities they offer. overall, it would be better for the consumer and improve their score on review sites.
- i do think that competition can be good among hotels because it makes the experience better for consumers.
- of course it is. healthy competition is always a good thing. also, it eliminates poorly managed hotels, unfairly treated staff members, and corruption within the industry.
- yes, it's important because each hotel should have something better than the others in order to attract more guests who want to stay for that particular reason.
- not sure
- competition sparks motivation to improve and progress, therefore i believe it is important.
- yes, it keeps them improving.
- yes, but i'm not sure why.
तपाईंले होटलका लागि प्रत्येक सेवाको महत्त्वको आधारमा कसरी रैंक गर्नुहुन्छ।
चार्ट
तालिका
तपाईंको अघिल्लो अनुभवमा तलका सेवाहरू कति राम्रो थिए।
चार्ट
तालिका
तपाईं कुन लिङ्गको रूपमा पहिचान गर्नुहुन्छ
चार्ट
तालिका
अन्य
- optimus prime
तपाईंको उमेर कति हो?
चार्ट
तालिका
सामान्यतया तपाईं होटल र तिनीहरूको सेवाहरूमा कति खर्च गर्नुहुन्छ?
- £30-£50 per night
- 500€
- around £200-£500 depending on the length of stay and the type of facilities/style of hotel.
- $80
- it varies from £100 to £300/400.
- 500
- 50 euros for a night
- 500 euros
- never paid for a hotel stay before.
- 150