Hilton Worldwide ka prezantuar shërbimin e tyre më të fundit që lejon mysafirët të regjistrohen dhe dalin, të zgjedhin një dhomë dhe të bëjnë kërkesa shtesë dhe të blejnë gjithçka përmes smartphone-ve. A mendoni se ky inovacion është i dobishëm për kompaninë e hotelit? Po/Jo (ju lutem, tregoni të paktën një arsye).
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beneficial, especially for millennials, as we do everything with the help of our smartphones, and for some of us, it's easier not to communicate with front desk staff, for example.
yes
yes. it is easier for the customers and helpful for the reception staff.
yes, as it makes the process faster.
no. because it would lose all personal touch and connection with the service/staff.
yes, because it does not take much time.
yes
guests will feel more freedom and flexibility.
yes, more income
yes and no. it can save time at check-in; each guest can decide where to allocate the room, but sometimes people choose a room through an application that is usually used for corporate clients, which can be inconvenient at check-in.