Korporativ imijning Gonkong sug'urta sanoatiga ta'siri bo'yicha tadqiqot (Gonkong sug'urta kompaniyalari misolida)

 

Men Gonkong shahar universitetining professional ta'lim fakultetining biznes boshqaruvi va boshqaruv bo'yicha bakalavr talabasiman. Hozirda men bitiruv malakasi bo'yicha tadqiqot o'tkazmoqdaman korporativ imijning Gonkong sug'urta sanoatiga ta'siri bo'yicha tadqiqot o'tkazilmoqda. Ushbu so'rovnoma ko'p tanlovli savollar shaklida javob berish uchun mo'ljallangan, taxminan beshdan o'n daqiqagacha vaqt oladi. Ushbu so'rovnoma anonim shaklida bo'lib, shaxsiy baholashni o'z ichiga olmaydi, iltimos, o'z tajribangizga asoslanib javob bering, ma'lumotlar faqat ilmiy maqsadlar uchun, rahmat.

 

Men Gonkong shahar universitetining biznes boshqaruvi va menejmenti bakalavriat dasturidan talaba. Men sizni Gonkong sug'urta sanoatidagi korporativ imij ta'siri bo'yicha dissertatsiya uchun ma'lumot to'plashga qaratilgan tadqiqotga ishtirok etishga taklif qilmoqchiman. Ushbu so'rovnoma ko'p tanlovli formatda va taxminan 5-10 daqiqa davom etadi. Sizning shaxsiy maxfiyligingiz va taqdim etgan ma'lumotlaringizning maxfiyligi tadqiqotda nashr etilgan va yozilgan ma'lumotlar tahlilida saqlanadi. Tadqiqot mutlaqo anonimdir. Iltimos, ushbu so'rovnomani o'z tajribangiz va fikrlaringizga asoslanib to'ldiring. Rahmat.

 

Anketa natijalari ommaviy ravishda mavjud

Yosh Age

Jins Gender

Ta'lim darajasi Education Level

Shaxsiy oylik daromad Monthly Personal Income

Sug'urta kompaniyalari yetarli sug'urta turlarini taklif qiladi Insurance companies offered enough variety of insurance.

Sug'urta kompaniyalari yetarli investitsiya vositalarini taklif qiladi Insurance company offered enough variety of investment tools.

Mijozlar sug'urta kompaniyasidan qoniqarli investitsiya foydasini olishadi Clients receive satisfied investment profit form insurance company.

Mijozlar sug'urta kompaniyasidan qoniqarli tejash foizini olishadi Clients receive satisfied saving interest form insurance company.

Sug'urta kompaniyalari taklif qilgan mahsulotlar va xizmatlar jozibador The products and services that insurance company offered are attractive.

Sug'urta kompaniyalari sifatli mahsulotlar va xizmatlar taklif qiladi Insurance company offered quality products and services.

Sug'urta agentlari mijozlarning aniq ehtiyojlarini tushunadilar Insurance agents understand clients’ specific needs.

Sug'urta agentlari mijozlar uchun qulay uchrashuv vaqti va joyini belgilaydilar Insurance agents have meeting time and location convenient to clients.

Sug'urta agentlari mijozlarning savollariga javob berish uchun yetarli bilimga ega Insurance agents have knowledge to answer clients’ questions.

Sug'urta agentlari mijozlarga ishonch bag'ishlaydilar Insurance agents instill confidence in clients.

Sug'urta agentlari mijozlar bilan doimo muloyimdir Insurance agents consistently courteous with clients.

Sug'urta agentlarining kiyinishi tartibli va chiroyli Insurance agents are well dressed and neat in appearance.

Sug'urta kompaniyalari yaxshi obro'ga ega Insurance companies have good reputation.

Sug'urta kompaniyalari tashqi muhitda hurmatga sazovor Insurance companies are well respected.

Sug'urta kompaniyalari mijozlar uchun yaxshi rejalashtirilgan Insurance companies are well thought of.

Sug'urta kompaniyalari ishonchli Insurance companies are reputable.

Sug'urta kompaniyalari ijtimoiy mavqega ega Insurance companies have status.

Ommaviy axborot vositalarida sug'urta kompaniyalari haqida ma'lumot umuman ijobiydir Information on media about insurance companies is generally good.

Ommaviy axborot vositalari sug'urta kompaniyalarini yuqori baholaydi Media speak highly for insurance companies.

Ommaviy axborot vositalari sug'urta kompaniyalarining mahsulotlarini (masalan: sug'urta, investitsiya vositalari va tejash vositalari) boshqa moliya institutlaridan (masalan: banklar) yuqori baholaydi Media speak higher for insurance companies’ products (e.g.: insurance, investment tools and saving tools) than other financial groups (e.g.: bank).

Oila va tanishlar sug'urta kompaniyalarini yuqori baholaydi Family/acquaintances think highly of insurance companies.

Oila va tanishlar sug'urta kompaniyalarining mahsulotlarini (masalan: sug'urta, investitsiya vositalari va tejash vositalari) boshqa moliya institutlaridan (masalan: banklar) yuqori baholaydi Family/acquaintances speak higher for insurance companies’ products (e.g.: insurance, investment tools and saving tools) than for other financial groups (e.g.: bank).

Oila va tanishlarning sug'urta kompaniyalari haqidagi fikrlari umuman ijobiydir Family/acquaintance’s opinions of insurance companies are generally positive.

Siz ko'pchilik sug'urta kompaniyalarining ramzi yoki logotipini eslaysiz You can recall the symbol or logo of most of the insurance companies.

Siz boshqa moliya institutlari orasida sug'urta kompaniyalarini tanishingiz mumkin You can recognize insurance companies among other financial groups.

Siz qaysi sug'urta kompaniyalari borligini bilasiz You aware of the insurance companies.

Siz sug'urta kompaniyalarining ba'zi xususiyatlarini tezda eslay olasiz Some characteristics of insurance companies come to your mind quickly.

Siz sug'urta kompaniyalarini sug'urta sotib olish uchun birinchi tanlov sifatida ko'rasiz You consider insurance companies as your first choice for purchasing insurance.

Siz sug'urta kompaniyalari bilan yaqin munosabatda bo'lishni xohlaysiz You want to keep close relationship with the insurance companies.

Siz kelajakda yana sug'urta kompaniyalariga murojaat qilasiz You will attend insurance companies again in the future.

Agar siz sug'urta kompaniyasi bilan muammo yuzaga kelsa, siz raqobatchilari (masalan: bank) xodimlariga shikoyat qilasiz You complain to the competitors staffs (e.g.: bank) if you experience a problem with insurance companies.

Agar siz sug'urta kompaniyasi bilan muammo yuzaga kelsa, siz boshqa tashkilotlarga (masalan: Gonkong Monetar Avtoritasi) shikoyat qilasiz You complain to other organizations (e.g.: Hong Kong Monetary Authority) if you experience a problem with insurance companies.

Agar siz sug'urta kompaniyasi bilan muammo yuzaga kelsa, siz sug'urta agentiga shikoyat qilasiz You complain to an insurance companies’ agent if you experience a problem with insurance companies.

Agar siz sug'urta kompaniyasi bilan muammo yuzaga kelsa, siz boshqa iste'molchilarga xabar berasiz You report to other consumers if you experience a problem with insurance companies.

Siz boshqalarga sug'urta kompaniyalari haqida ijobiy ma'lumotlar berasiz You say positive things about the insurance companies to other people.

Siz sug'urta kompaniyalarini professional maslahat izlayotganlarga tavsiya qilasiz You recommend the insurance companies to someone who seeks advice.

Siz do'stlaringizni sug'urta mahsulotlarini sotib olishga undaysiz You encourage friends to go to buy the insurance products.

Siz qarindoshlaringiz, do'stlaringiz va hamkasblaringizni sug'urta kompaniyalariga murojaat qilishga undaysiz You encourage your relatives, friends and colleagues to patronize in the insurance companies.

Siz sug'urta kompaniyalaridan olgan foydalaringiz uchun boshqa moliya guruhlariga qaraganda yuqoriroq narx to'lashga tayyormiz You are willing to pay a higher price than other financial groups charge, for the benefits you receive from insurance companies.

Siz boshqa moliya guruhlariga o'tmaysiz, ular yanada jozibador narxlar taklif qilsa ham You will not go to other financial groups that offer more attractive prices.

Narxlar oshsa ham, siz sug'urta kompaniyalarining xizmatlaridan foydalanishda davom etasiz You would continue to use the service of insurance companies if its price increases.

Umuman olganda, siz sug'urta kompaniyalarining barcha jihatlaridan mamnun bo'lasiz You feel overall satisfied with insurance companies.

Sug'urta kompaniyalari sizning kutganlaringizni hech qachon bajarmaydi Insurance companies never fail to fulfill your expectations.

Siz sug'urta kompaniyalaridan xizmat sotib olganingizda to'g'ri ish qilganingizni his qilasiz You did the right thing when you purchased the service offered by insurance companies.

Sug'urta kompaniyalari taklif qilgan mahsulotlar sizga kerakli mahsulotlardir

Sug'urta kompaniyalari tomonidan taqdim etilgan xizmat sizni yaxshi his qiladi.