Hospitality Service Quality Assessment from the Perspective of a Customer

Dear Guests, 

I am a Master's student in International Business, currently working on final degree project entitled "Hospitality Service Quality Assessment from the Perspective of a Customer". The crucial part of that work is research, which I have chosen to do about Ballathie House Hotel. 

I would like to kindly ask you to spend around 7 minutes and fill in the anonymous questionnaire assessing the quality of hospitality services at Ballathie House Hotel. 

I would appreciate your help with my Master's degree project. 

Should you have any questions regarding the questionnaire, please do not hesitate to contact me at [email protected]

Thank you for taking the time to complete this questionnaire!