Online Booking: Effect of reviews and comments in relation to customer’s decision making in choosing hotel

A convenient location saves time.

I need to consider many factor to choose my accomondation

Because I want to stay in a hotel that is near to public transports. Service will affect my stay so it must be good, and cleanliness is important.

This will let me more comfortable, to stay

Well because I like to have a room cleaned, the staff should be friendly, there should be comfort & the choice also matters. If many people had a bad experience on this hotel, then i would not choose it so I don`t encounter these problems.

Makes me feel good in a clean space

Because i would like a location that is convenient for me and I would not want to stay at a dirty hotel. Comfortable is everything when it comes to holiday.

Location, price, facilities, breakfast as well as reviews are all important

Near the train station or bus station

location is important because i do not want to wasting time or mind to searching the way, and transport cost are considered. cleanliness problem is related to paranormal hygiene and health, every customer expect a petty clean room. room and comfort effect to mood, i will not be happy if the room is too small or in bad structure, and the bedding quality too bad.