Survey of Discovery for the Call Center Industry - Remote. 4

Thanks in advance, for taking this short survey,

Ray Osborne 

Industry Correspondent




Please list the most appropriate answers. No Vendors please.
Choose your most typical campaigns: Please rate 0% (1) the least involvement and 100% (5) the highest
Does any of your call center activities involve accepting credit card payments?
Please list the most appropriate answers regarding your use of remote agents.
Do you require your agents to report in physically to an office?
Please choose the most appropriate answers; Remote agents
Our remote agents use
Rate the following issues for a remote agent call center: Please rate the following from (1) the least challenging and (5) the most challenging
Regarding your remote agent call center
What publications and media do you read or participate in?

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