Improvement solutions of management culture for integrating congruence of personal and organizational values in business organizations**

The purpose of this survey is to determine the congruence between personal and organizational values and its impact on management culture in business organizations.

 

Basic concepts:

Management culture – it is a part of organizational culture, most often described by analyzing issues of personnel work organization, management process optimization, organizational design (Zakarevičius, 2004).

Personal and organizational values congruence – identity of the employee's personal values to the values of the members of the organization and the organization as a whole, when the employee not only subscribes to organizational values but consciously recognizes, adheres to and guides them in the day-to-day operations of the organization (Chatman, 1989; Cable, Judge, 1996; Posner, 2010).

 

The questionnaire was constructed by adapting the following scales:

Questionnaire of personal and organizational values congruence for employee (Q-POVC) (Vveinhardt, Gulbovaitė, 2016, 2017, 2018)

Questionnaire of Management Culture in Preparedness of the Organisation to Become Socially Responsible (Vveinhardt, Andriukaitienė, 2014, 2015)

 

It is very important that you honestly mark ALL the statements in the questionnaire.

 

There are no right or wrong answers in the questionnaire. It is just important that you express YOUR opinion about the organization you work for. The first assessment after reading the question that comes to mind is usually the fairest. If you concentrate and nothing interferes, you will fill out the questionnaire within 10 - 15 minutes.

 

This SURVEY is ANONYMOUS. Based on scientific ethics, the researcher undertakes and warrants that the results will be provided only in an aggregated form.

 

References:

1. Vveinhardt, J., Gulbovaite, E. (2016). Expert evaluation of diagnostic instrument for personal and organizational value congruence. Journal of Business Ethics, 136(3), 481-501. https://doi.org/10.1007/s10551-014-2527-7

2. Vveinhardt, J., Gulbovaite, E. (2017). Models of congruence of personal and organizational values: how many points of contact are there between science and practice? Journal of Business Ethics, 145(1), 111-131. https://doi.org/10.1007/s10551-015-2871-2

3. Vveinhardt, J., Gulbovaite, E. (2018). Reliability of methodological and psychometric characteristics of the questionnaire of congruence of personal and organizational values. Oeconomia Copernicana, 9(3), 545-571. https://doi.org/10.24136/oc.2018.028

4. Vveinhardt, J., Andriukaitiene, R (2015). Determination of the level of management culture and social responsibility in a regional organisation of local self-government. Transformations in Business & Economics, 14(2), 204-223.

5. Vveinhardt, J., Andriukaitiene, R (2014). Readiness of companies to become socially responsible: social behaviour of an organization and an employee from a demographic viewpoint. Problems and Perspectives in Management, 12(2), 215-229.

The poll results are private

VPK-1.1. Level of general culture of management personnel ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
1.1.1. In my workplace, managers are guided by high moral standards
1.1.2. In my workplace, managers adhere to ethical standards
1.1.3. Managers respect the requirements of language culture
1.1.4. Managers strictly adhere to etiquette
1.1.5. Managers demonstrate respect for subordinates

VPK-1.2. Level of knowledge in management science ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
1.2.1. In my workplace, all managers have a higher management education
1.2.2. Managers are interested in innovation in management science
1.2.3. Managers apply innovation in management science intensively in practice
1.2.4. In my workplace it is possible to become a manager without a management education
1.2.5. In my workplace, trainings are regularly organized for managers

VPK-1.3. Personal and business characteristics of employees, leadership style ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
1.3.1. My manager is a leader who helps me unfold at work
1.3.2. Leaders are objective and truthful
1.3.3. Work-related comments are made correctly by managers
1.3.4. Work orders are given respectfully
1.3.5. Managers face unhealthy competition from other departments in our organization

VPK-1.4. Level of leadership skills (leadership art) ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
1.4.1. Tasks and assignments are submitted accurately
1.4.2. Tasks and assignments are within the competencies of the staff
1.4.3. In my workplace, managers strive to be not only formal but also informal leaders
1.4.4. In my workplace, managers exemplify inspiring employees to achieve higher results
1.4.5. Managers create a workable, creative environment
1.4.6. With the help of my manager, I discovered abilities that I did not know about

VPOK-2.1. Optimal regulation of management processes ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
2.1.1. In my workplace, the management processes are defined in the documentation
2.1.2. All managers in the organization know exactly their functions and responsibilities
2.1.3. In my workplace, managers do not go beyond the powers that they have
2.1.4. In my workplace, when it comes to managers, "the left doesn't know what the right does"

VPOK-2.2. Rational organization of managerial work ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
2.2.1. In my workplace, management is ISO certified
2.2.2. Emerging issues can be solved with a direct manager without going to the higher ones
2.2.3. Associate managers / mid-level professionals get the information they need and other resources on time
2.2.4. Management personnel / mid-level professionals do not complain about the organization of their work
2.2.5. Associate managers / mid-level professionals say they could do more if they had the opportunity

VPOK-2.3. Reception of interested persons, conducting meetings, telephone conversations, etc. culture ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
2.3.1. Meetings are businesslike and staff do not complain about wasted time
2.3.2. Communication with clients is respectful, both live and through other communication ways
2.3.3. Interacting with partners is emphatically businesslike
2.3.4. Responses to inquiries from outside countries are prompt and complete

VDSK-3.1. Working environment level (interior, lighting, temperature, cleanliness, etc.) ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
3.1.1. My organization takes care of the interior to meet the needs of the staff
3.1.2. The furniture is ergonomic and the tools and implements are comfortable
3.1.3. We don't have to worry about getting cold at work in the winter and too hot in the summer
3.1.4. I do not feel the discomfort of lighting in the workplace
3.1.5. The organization takes care of everything, such as neat work clothes

VDSK-3.2. Level of work organization ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
3.2.1. Work tools allow you to get the job done quickly and with high quality
3.2.2. The tools and equipment are easily accessible and require no extra effort
3.2.3. The workplace is organized taking into account the technical and individual characteristics of the employees
3.2.4. Managers take note of employees' comments on work tools and equipment

VDSK-3.3. Work and rest mode, relaxation options ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
3.3.1. The workplace, at its own expense, takes care of the employees‘ relaxation after working hours
3.3.2. Care is taken to prevent occupational diseases
3.3.3. Physical activity is encouraged
3.3.4. The workplace has a recreation room
3.3.5. The workplace is concerned not only with the rest of the employees, but also with the rest of their families

VDSK-3.4. Work safety, sociopsychological microclimate ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
3.4.1. In my organizations, occupational safety is not a formal concern
3.4.2. I only signed up to the Occupational Safety Journal after being briefed
3.4.3. Respect for and tolerance of other religious, political and other views are encouraged

4. Congruence between values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
4.1. Things that I value in life are very similar to the things that my organization values
4.2. I agree with the values of my organization
4.3. My personal values match values of my organization
4.4. The values predominant in the organization I work for, do not correspond with those that are declared, therefore I do not agree with the current values
4.5. I find that sometimes I have to compromise personal principles to conform to my organization’s expectations

AV-5.1. Economic values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
5.1.1. It is important to me to receive my salary on time
5.1.2. It is important to me to receive bonuses that are provided according to my performance
5.1.3. It is important to me that the organization provides all social guarantees (for example, paid vacations, health insurance, pension plan, benefits in the event of accidents, maternity/paternity benefits, benefits in cases of serious illness and etc.)
5.1.4. It is important to me to receive benefits that match my personal needs (for example, participation in health education program, expenses for sports, treatments & various courses)
5.1.5. The development of the organization is important to me

AV-5.2. Social values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
5.2.1. It is important to me to work in a team
5.2.2. It is important to me to be able to work individually
5.2.3. Friendly and pleasant working relationships are important to me
5.2.4. It is important to me to have a prestigious – well regarded, by others, job
5.2.5. It is important to me to be recognised at work (for example, for others to notice my accomplishments, receive praise from the manager, receive acknowledgements & etc.)
5.2.6. The attention towards me from my immediate superior is important to me
5.2.7. It is important to me to receive help from my colleagues when a problem occurs
5.2.8. It is important to me to be treated with respect

AV-5.3. Moral values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
5.3.1. It is important to me to be dutiful at work
5.3.2. It is important to me to take responsibility for the work that is performed
5.3.3. It is important to me to openly share knowledge and information at the workplace
5.3.4. Tolerance at work is important to me (for example, individual and sectional differences are respected)

AV-5.4. Spiritual values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
5.4.1. Self-actualization at work is important to me (for example, to give meaning of oneself/ ones thoughts at work)
5.4.2. It is important to me that the organization has an inspiring vision, mission or philosophy
5.4.3. It is important to me to implement meaningful public objectives, while doing my job (for example, to help solve social problems, to contribute to the development of the city/country)
5.4.4. It is important to me to contribute to the organization’s traditions, help nurture it

AV-5.5. Professional values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
5.5.1. It is important for me to use all my skills I have which are related to my qualification
5.5.2. It is important to me to have the ability to plan my schedule at work
5.5.3. It is important to me that the ideas or initiatives I propose are recognized and appreciated by managers and collaborators
5.5.4. It is important to me to be able to achieve higher position
5.5.5. It is important to me to receive tasks that are challenging my abilities
5.5.6. It is important to me to have the ability to achieve higher results in healthy competition with my co-workers
5.5.7. It is important to me to be involved in the organization’s operational problem solving
5.5.8. It is important to me that all the internal rules of the organization I work for are written down
5.5.9. It is important to me to uphold verbal agreements
5.5.10. It is important to me that the products that I sell and/or services that I provide are of high quality

AV-5.6. Aesthetic values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
5.6.1. It is important to me to work in an attractive environment
5.6.2. It is important to me that the reputation of the organization, where I work, is positive
5.6.3. My image at the company is important to me (for example, I wish to look smart, wear a uniform, represent the company with its logo and etc.)

AV-5.7. Physical values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
5.7.1. It is important to me to have an adequate physical workplace (for example, to have the necessary tools, comfortable workspace, suitable lighting and etc.)
5.7.2. My personal health is important to me
5.7.3. It is important to me to have suitable work conditions (for example, not too hot, not too cold, noiseless, and clean and etc.)

OV-6.1. Economic values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
6.1.1. At the organization I work in, salaries are paid on time
6.1.2. At the organization I work in, bonuses are provided in accordance with performance
6.1.3. At the organization I work in, provides all social guarantees (for example, paid vacations, health insurance, pension plan, benefits in the event of accidents, maternity/paternity benefits, benefits in cases of serious illness and etc.)
6.1.4. At the organization I work in, benefits for matching with personal needs are provided (for example, participation in health education program, expenses for sports, treatments & various courses)
6.1.5. The organization I work for aims to continually develop the organization

OV-6.2. Social values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
6.2.1. At the organization I work in team work is encouraged
6.2.2. At the organization I work in provides the ability to work individually
6.2.3. In the organization I work for, I can communicate with most coworkers in a pleasant and friendly way
6.2.4. At the organization I work in is considered prestigious, people want to work there (try to get a job)
6.2.5. In the organization I work for, employees receive letters of honor, verbal thanks and praise
6.2.6. The immediate superior is attentive towards the employees at the organizations I work in
6.2.7. At the organization I work in, the colleagues provide help when a problem occurs
6.2.8. In the organization I work for, I feel respected

OV-6.3. Moral values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
6.3.1. At the organization I work in, the practice is done honestly (in example, the accounting is clear, the employees and clients are not cheated)
6.3.2. At the organizations I work in, the employees are provided with personal responsibility, relying on their morality
6.3.3. The organization I work for promotes knowledge and skills sharing among coworkers
6.3.4. At the organization I work in, tolerance is encouraged (for example, gender, race, age and other aspects)

OV-6.4. Spiritual values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
6.4.1. At the organization I work in, self-actualization is encouraged (for example, the ability to give meaning to oneself)
6.4.2. At the organization I work in, the employees devoted to the job are valued (the work itself gives pleasure)
6.4.3. The organization I work for is based on vision, mission and philosophy
6.4.4. At the organization I work in, meaningful public objectives are completed (for example, ones which help solve social problems, contribute to the development of the city/country)

OV-6.5. Professional values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
6.5.1. At the organization I work in, only qualified employees are employed
6.5.2. At the organization I work in, the independence to make decisions related with scheduling is provided to the employees
6.5.3. At the organizations I work in, initiatives and new ideas provided by the employees are valued
6.5.4. The organization I work for offers career opportunities
6.5.5. At the organization I work in, the task are formed to challenge the employees’ abilities
6.5.6. At the organization I work in, healthy competition between employees is encouraged
6.5.7. At the organization I work in, the employees who are productive and work effectively are valued
6.5.8. At the organization I work in, there are understandable written rules of work policies
6.5.9. In the organization I work for, one can trust the word
6.5.10. The organization I work for encourages quality service and products

OV-6.6. Aesthetic values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
6.6.1. In the organization where I work, the work environment is attractive and comfortable
6.6.2. At the organization I work in, the positive reputation of the organization in the public eye is cared for
6.6.3. At the organization I work in, it is important that the employees look representative (for example, look smart, wear uniforms and etc.)

OV-6.7. Physical values ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
6.7.1. The adequate physical work environment for the employees is provided at the organization I work in (for example, the necessary tools are provided and etc.)
6.7.2. At the organization I work in, the health of the employees is cared for (for example, health courses, sporting events are initiated, and etc.)
6.7.3. At the organization I work in, the suitable work conditions are provided (for example, not too hot, not too cold, noiseless, clean and etc.)

7. The effect of congruence of values to you and the organization ✪

Totally disagree
Disagree
I doubt
Agree
Totally agree
7.1. I am satisfied with my job at the organization I work in
7.2. I feel committed to the organization I work in
7.3. I am motivated to work in the current organization
7.4. I show initiative at the organization I work in
7.5. I feel like a part of the organization, at the organization I work in
7.6. I want to continue/keep working at this organization
7.7. At the organization I work in, I voluntarily perform activities, which do not correspond with my job description
7.8. The employees trust each other at the organization I work in
7.9. At the organization I work in there is a positive social atmosphere (for example, the employees interact with each other)
7.10. At the organization I work in the levels of stress, which cause tension at work is very low
7.11. At the organization I work in the employees are productive

Your gender: ✪

Your age: ✪

Your education: ✪

Your responsibilities: ✪

Your work experience in the organization you currently work for: ✪

You are working: ✪

Indicate the country in which you work: ✪

Other things that you would like to mention but were not asked in this questionnaire (if you don’t have anything to add, put a dash): ✪