Money transfer services in Lithuania

My name is Eglė and I am studying at ISM University of Management and Economics. Currently I am doing a research about money transfer services in Lithuania. The main goal is to identify the best means of communication to reach out to potential customers.

Money transfer services in Lithuania
Results are available only to the author

1. How often do you send money online?

2. What are the reasons you send money to other people?

3. Usually you send money by:

4. Evaluate how each factor influences your decision when you need to transfer the money:

Rate from 1 to 5 (least important to most important)
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Security
Location
Brand image
Transaction fee
How fast money can be transferred
Innovations
Easy to use
Discounts
Previous experience
Confidentiality
Pleasant service
Wide service options
Pay out options (direct to bank account, cash, agent locations)

5. Do you think that bank fees for international money transfers are too high?

6. Have you ever used Western Union services?

7. Evaluate how much time you spend on these communication channels:

Rate from 1 to 5 (least important to most important)
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TV
Radio
Newspapers
Billboards
Internet

8. When choosing a service provider which communication channels you trust the most?

9. Your age:

10. In which city are you living?

11. You are: