Survey for ,,Kilobaitas" website users.

Dear respondents,

Thank you for deciding to participate in our survey! This questionnaire is designed to find out the opinions of users about the Lithuanian internet service provider "Kilobaitas". Your answers will help us better understand user needs and expectations and improve our services.

The survey is anonymous and will only take a few minutes. Your opinion is very important to us!

Results are publicly available

Have you used the services of ,,Kilobaitas"?

How do you rate the website?

Strongly disagreeDisagreeNeither agree nor disagreeAgreeStrongly agree
How do you rate the website design?
Is it easy to find the information you need on the website?
The purchasing process on the website is simple and clear.
The website provides enough information about products (descriptions, photos, specifications).
The website's prices and product offerings meet my expectations.

How would you describe the website "Kilobaitas"? (Select one option)

How would you describe your shopping experience on the website "Kilobaitas"?

How do you rate customer service on the "Kilobaitas" website?

Overall rating of ,,Kilobaitas"

12345678910
How do you rate the completeness of product descriptions? (Indicate a number from 1 to 10, where 1 – not informative at all, and 10 – very informative)
How do you rate the price-to-quality ratio of services? (Indicate a number from 1 to 10, where 1 – very bad, and 10 – very good)
What overall rating would you give the "Kilobaitas" website? (Indicate a number from 1 to 10, where 1 – very poor, and 10 – very good)

What is your age?

What is your gender?

What is your place of residence? (city, district)