A Study of the Relationship between Customer’s Brand Perceptions and Loyalty – A Study of HK Iphone and Smartphones User’s Buying Behaviour

D9b. Please explain your reason for recommending the brands of your mobile phones to your friends/relatives.

  1. no reason
  2. no reason
  3. don't know
  4. not user-friendly
  5. no comment
  6. easy to use
  7. apple had the best design and it is also user-friendly.
  8. good phone
  9. nexus is good.
  10. the big screen is easy to use.