User Experience and Behavior While Shopping Online
We invite you to participate in a survey aimed at understanding how people shop online and their experiences. Your responses will help evaluate what factors are most important when choosing an online store, how consumers make purchasing decisions, and what encourages them to return. The survey is anonymous, and participation is voluntary. It will only take a few minutes of your time.
2. Which shopping method do you prefer most?
3. How often do you shop online per month?
- 1-2 karaa 1-2.
- yeroo tokko tokko
- 0
- 3
- 3
- 2
- 4
- 3
- 5
- 6
4. What is most important when choosing a store?
6. Do you read other customers' reviews before buying?
7. Have you ever canceled a purchase due to poor website navigation?
8. How important are these aspects of online shopping?
9. What encourages you to shop again on a website/app?
11. What should stores improve to enhance consumer experience?
- app gaarii fi daandii isaa
- dhugummaa
- fayyadamuu salphaa
- marsaa dhugaatti fayyadamtoota yaada irraa qabu qopheessuu qaba.
- daldalaa barbaachisaa ta'ee chat bot hojii dandeessisu qabachuu qaba.
- store'nniin, gatiin mul'atu gatii dhugaa bitootaa waliin wal qabata.
- marsaa ajaja'rra isaa bakka buufata irraa hanga geejjibaatti.
- dukaanni odeeffannoo dhugaa fi mul’ataa ta’e kan hatattamaan kaffaltii dura guutuu gatiiwwan irratti kaffaltii gatii dura dhiyeessuu qaba.
- marsariitii fi applikasiin akka salphatti fayyadamuun ni barbaachisa.
- ajaja kana dhiyaachuu qaba.