Serivisi nziza mu bucuruzi bw'ubukerarugendo ishobora kugira ingaruka ku mwanzuro w'umukiriya ku guhitamo serivisi/igicuruzwa cyo kugura/gukoresha?
Muraho. Nitwa Adel A. Al. Ubu ndi umunyeshuri w'umwaka wa gatatu mu ishuri ry'icyiciro cya kabiri cya kaminuza (bachelor) muri B.H.M.S i Lucerne, Suwisi - mu rwego rw'Imiyoborere y'Ubukerarugendo. Ubu ndi gukora umushinga w'ubushakashatsi ku mwanzuro wanjye wa nyuma ku isomo ry'Ingamba z'Ubushakashatsi. Ikiganiro kuri ubu bushakashatsi ni "Serivisi nziza mu bucuruzi bw'ubukerarugendo ishobora kugira ingaruka ku mwanzuro w'umukiriya ku guhitamo serivisi/igicuruzwa cyo kugura/gukoresha?". Ku filling out the survey below, bizamfasha cyane mu kubona amakuru y'ingirakamaro ku mushinga wanjye w'ubushakashatsi nk'ibimenyetso by'ibanze. Ibisubizo byose bizamfasha kugera ku mwanzuro w'ubwenge kuri ubu bushakashatsi. Kwitabira kwawe birakenewe cyane. Urakoze.
Ufite imyaka ingahe?
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Ni irihe bihugu uvukamo?
- indian
- indian
- indian
- indian
- indian
- indian
- indian
- indian
- indian
- indian
Ese warigeze ukoresha/gura serivisi/ibicuruzwa by'ubukerarugendo mbere? (Hotel/Resitora/Catering/Bar/Pub/Take Away/Cafe/Etc.)
Niba wasubije yego ku kibazo cyavuzwe haruguru, ni kangahe ukoresha ibicuruzwa by'ubukerarugendo (mu buryo ubwo ari bwo bwose bwa resitora/catering/cafe/pub/take away/etc.)?
Mu magambo yawe, ni iki ushaka igihe uhitamo resitora/cafe/pub/take away/etc. nk'umukiriya?
- ibiryo byiza kandi byisukuye
- ubwiza bw'ibikorwa, ibidukikije by'aho, imiterere y'abakozi.
- na
- serivisi
- a
- A
- ubwoko, serivisi n'ubwiza
- ibiryo byiza
- ubwiza bw'ibicuruzwa n'igiciro
- ubukundiro
Duhindure ku hotel; mu magambo yawe, ni iki ushaka igihe uhitamo hotel?
- hygiene
- ahantu, ibikoresho, igiciro
- na
- serivisi n'isuku n'umutekano
- a
- A
- ibidukikije n'ibikoresho
- ibyumba bisukuye kandi bimeze neza, serivisi nziza y'ibyumba
- serivisi n'ahantu
- ubukundiro
Mu gisubizo gito, ijambo "Ubwiza bwa Serivisi" risobanura iki kuri wowe mu rwego rw'ubukerarugendo?
- isuku n'ubugiraneza
- igihe cyo kugeza, isuku y'ahantu, ubufasha ku bakiriya.
- na
- ni ingenzi kurushaho
- s
- A
- isuku, isukuye, iryoshye kandi ku gihe.
- ibyishimo by'abakiriya
- isuzuma ry'ukuntu serivisi yatanzwe ihura n'ibyo umukiriya yiteze.
- n' isura y' akanyamuneza
Ese ijambo "Ubwiza bwiza bwa Serivisi" mu rwego rw'ubukerarugendo rigira ingaruka kuri wowe?
Mu mpera, nk'umukiriya, ni ikihe kintu cy'ingenzi cyane kigira ingaruka ku mwanzuro wawe wo guhitamo serivisi/ibicuruzwa by'ubukerarugendo byo kugura/gukoresha?
Bitewe n'igisubizo cyawe ku kibazo cyavuzwe haruguru, ushobora gusobanura mu ncamake impamvu igisubizo wahisemo ari cyo kintu cy'ingenzi ku mwanzuro wawe?
- ubwiza bwerekana ukuri k'ihoteli.
- ndashaka kujya ahantu nshobora kubona ibikoresho byose nkeneye kandi nkumva nishimye.
- na
- serivisi itangwa izadufasha kugira igihe cyiza
- a
- A
- ibyo bitanga isura nziza. nk'umukiriya mwiza, mpitamo ubuziranenge kuruta igiciro.
- amahoteli agomba gutanga serivisi nziza ku giciro gito.
- ubwiza bw' serivisi
- igiciro ni cyo kiza imbere buri gihe.