Umwanditsi: qualityofinflightserviceandproduct
Icyegeranyo: ubushakashatsi ku rwego rw'ibikorwa byatanzwe mu ndege no ku rwego rw'ibyishimo by'abagenzi
15
Muraho, nitwa Cynthia Chan, ndi kwiga mu ishuri rya Coventry University mu bijyanye n'ubuyobozi bw'indege, ndi gukora ubushakashatsi ku rwego rw'ibikorwa byatanzwe mu ndege no ku rwego rw'ibyishimo by'abagenzi. Icyi...
Icyegeranyo ku ngaruka z'ubwiza bw'ibikorwa byo mu ndege ku byishimo by'abagenzi.
56
Ndi Cynthia Chan uri kwiga mu ishuri ry'ubuyobozi bw'indege (Coventry University). Ubu ndi gukora umushinga wanjye wa nyuma, kandi nkeneye ubufasha bwawe mu gukusanya amakuru kugira ngomenye ibyishimo by'abagenzi n'ibyo...