A mund të ndikojë cilësia e mirë e shërbimit në një biznes mikpritës në vendimin e klientit për të zgjedhur një shërbim/produkt për ta blerë/konsumuar?
Në një përgjigje të shkurtër, çfarë do të thotë termi "Cilësia e Shërbimit" për ju në kontekstin e mikpritjes?
hygiene and generosity
on-time delivery, cleanliness of the place, customer support.
na
it is more important
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clean, pure, and attractive, and on time.
customer satisfaction
an assessment of how well a delivered service conforms to the client's expectations.
with a smiling face
one of the most important aspects
ultimate quality
the type of service that is offered
attitude and presentation
the service is available to satisfy all my needs.
putting effort to satisfy your customers
quality of service
fast respond
high standard
that the customers' needs are met.
for me, when the service is finished (if it's a hotel when i checked out), i feel thankful to everyone or not.
service quality means meeting customer expectations.
it means to meet my needs and treat customers kindly and patiently.
the way the service can be measured
good staff
perfection
having everything done in no time upon request
the servers' behaviors and how they handle situations when guests complain.
meeting customer needs
the quality of the service
hygiene, response time, room features
providing excellence, high level of service
good reputation and feedback from other customers.
high standards
meet the company's needs and customer satisfaction.