Hilton Worldwide xizmeta nû ya xwe pêşkêş kir ku destûr dide mişterî ku check-in û check-out bike, odehê hilbijêre û daxwazên zêde bike û hemû bi smartphone-yan re kirrî. Ma tu difikirî ku ev nûjenî ji bo kompanîya otelê fêdeyê? Erê/Na (ji kerema xwe herî kêm yek sedem diyar bike).
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beneficial, especially for millennials, as we do everything with the help of our smartphones, and for some of us, it's easier not to communicate with front desk staff, for example.
yes
yes. it is easier for the customers and helpful for the reception staff.
yes, as it makes the process faster.
no. because it would lose all personal touch and connection with the service/staff.
yes, because it does not take much time.
yes
guests will feel more freedom and flexibility.
yes, more income
yes and no. it can save time at check-in; each guest can decide where to allocate the room, but sometimes people choose a room through an application that is usually used for corporate clients, which can be inconvenient at check-in.