Serivisi nziza mu bucuruzi bw'ubukerarugendo ishobora kugira ingaruka ku mwanzuro w'umukiriya ku guhitamo serivisi/igicuruzwa cyo kugura/gukoresha?
kuri njye, igihe serivisi irangiye (niba ari hoteli igihe nari ndimo nava) numva nshimira bose cyangwa ntibashimire.
ubwiza bw'ibikorwa bisobanura guhura n'ibyo umukiriya yiteze.
bisobanura guhura n'ibikenewe byanjye no kwakira abakiriya mu buryo bwiza kandi bwihanganye.
uko serivisi ishobora gupimwa
abakozi beza
icyiza
gukora byose mu gihe gito ku busabe.
imyitwarire y'abakozi n'ukuntu bahangana n'ibibazo igihe abashyitsi bagaragaza ib complaints.
guhura n'ibikenewe by'abakiriya
ubwiza bw'ikigo cy'ubugenzuzi