isuku n'ubugiraneza
igihe cyo kugeza, isuku y'ahantu, ubufasha ku bakiriya.
na
ni ingenzi kurushaho
s
A
isuku, isukuye, iryoshye kandi ku gihe.
ibyishimo by'abakiriya
isuzuma ry'ukuntu serivisi yatanzwe ihura n'ibyo umukiriya yiteze.
n' isura y' akanyamuneza
kimwe mu bintu by'ingenzi cyane
ubwiza buhebuje
ubwoko bw'ikigo gitanga serivisi.
imyitwarire n'uburyo bwo kwerekana
serivisi itanga ubushobozi bwo guhaza ibyifuzo byanjye byose.
gushyira imbaraga mu gushimisha abakiriya bawe.
ubwiza bw' serivisi
gusubiza vuba
urwego rwo hejuru
ko ibyifuzo by'abakiriya byubahirizwa.
kuri njye, igihe serivisi irangiye (niba ari hoteli igihe nari ndimo nava) numva nshimira bose cyangwa ntibashimire.
ubwiza bw'ibikorwa bisobanura guhura n'ibyo umukiriya yiteze.
bisobanura guhura n'ibikenewe byanjye no kwakira abakiriya mu buryo bwiza kandi bwihanganye.
uko serivisi ishobora gupimwa
abakozi beza
icyiza
gukora byose mu gihe gito ku busabe.
imyitwarire y'abakozi n'ukuntu bahangana n'ibibazo igihe abashyitsi bagaragaza ib complaints.
guhura n'ibikenewe by'abakiriya
ubwiza bw'ikigo cy'ubugenzuzi
isuku, igihe cyo gusubiza, ibiranga icyumba
gutanga ubuhanga, serivisi yo ku rwego rwo hejuru
izina ryiza n'ibitekerezo byiza bivuye ku bindi bakiriya.
ibipimo byiza
kugera ku byifuzo by'ikigo no gushimisha abakiriya.
uko serivisi imeze neza.
ni uburyo serivisi ishobora gupimwa
agaciro ku mafaranga
guhura n'ibyo umukiriya yiteze