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“Mobile Phone as a telehealth-care Services(MPHS) on Bangladesh: A Study on provider -2

on most of the secondary and tertiary level health services institution govt has started Mobile phone aided health service which can be considered as telehealth.
to know some evaluate this facility a survey is gonna be conducted through this questioneer for academic purpose.this info will not use for other purpose.
this  will highly ensure ur privacy.plz cooperate with answering the whole questions.
tnx in advance

1.Designation
This question answers are private
2. institute you work for
This question answers are private
3. How long are you been here?
4. Have you got any training from Head Office to manage the mobile phone health services(MPHS)?
5.If yes, please mention what type of training along with duration? (i.e. - 1: e-care =5month , 2: mph=1year). if no then just write down "N/A" word please
This question answers are private
6. Do you have any assigned stuff to deliver mobile phone health service?
7.If ‘No’, then who delivers the service?(i.e. duty doctor,paramedic,nurse etc) if it was yes then write down "N/A" word please
8. Do you have any initiative to make publicity of the service?
9.If ‘Yes’, what type of technique do you follow? if no then just click down "N/A" word please
10. Is there any record of your clients you have attended?
11.If yes, for what purpose do you keep it? if no then just write down "N/A" word please
12. If no, do you have any plan to keep it?
13. Do you think the number of outdoor patients was increasing after running MPHS program?
14.If ‘Yes’, what was the percentage? (approximate)if no or other then just write down "N/A" word please
15. How do you get coordinated with the head office?
16. Do you initiate any report on the prospects of MPHS program?
17. If ‘Yes’, how often?if no then just click on "N/A" word please
18. How does the head office follow up/ keep track on your activities?
19. How frequently are you monitored by higher authority?
20. Have you ever collected feedback from your clients about the existing service?
21.If yes, how do you collect the feedback? if no then just write down "N/A" word please
21. Do you have adequate manpower and equipments to do your activities effectively?
22. Do you have enough equipment as per your requirement?
23. If not, what are the equipments you need? if yes then just write down "N/A" word please
24. How do you assess the effectiveness of MPHS?
25. Do you have medical assistant available for 24 hours
26. If ‘No’, what was the reason? if yes then just write down "N/A" word please
27. How many calls do you receive weekly on an average? if no then just write down "N/A" word please
28. At night time how long the medical health officer is available over phone:
29. Do you have any backup if there is any problem with the mobile phone set?
30 If ‘Yes’, please mention the technique. if no then just write down "N/A" word please
31. If ‘No’, please mention the reason.if it was yes then just write down "N/A" word please
32. How much the service seekers understand your language?
33. Do you face any technical problem for load-shedding?
34 If ‘Yes’, do you have any backup plan? if no then just click down "N/A" word please
35.If ‘Yes’, please mention the plan.if no then just write down "N/A" word please
36. Do you receive any support from the local leaders and administration?
37. If ‘Yes’, i). What sort of support do you get? if no then just write down "N/A" word please
38. If ‘Yes’, ii). How often do you get it?if no then just write down "N/A" word please
39.. If ‘No’, do you think you need their cooperation?
40. for ques 39 Please mention the reason.
41. What is your suggestion/opinion as to how the service could be more effective?