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61
ago more than 15y
ramune
Report
Reported
!! Shopping In The Internet
Hi! Please help me to do my master research & fill in this survey! I am very thankful for Your time :)
Questionnaire results are publicly available
Have you ever bought in the Internet?
Yes
No
Why you are not buying in the Internet? Your causes:
Insecure
Inconvenient
Shopping is a pleasant leisure activity for me
I don’t like to wait for delivery
Other
How often are you buying in internet?
Constantly (at least once every month)
Regularly (at least once every 3 month)
Rarely (1 or 2 per year)
I’ve bought only once or twice ever
I don’t buy, just browse
What goods or facilities are you buying on the Internet?
Tickets/reservations to the cinema, theatre, concert, etc.
Clothes/shoes/cosmetics
Technologies
Travel service (plane tickets, hotel reservations, etc.)
Insurance, banking service
Online products (programs, music, games, books, etc.)
Other
The main cause, why you are buying on the Internet:
Convenient
Cheaper
Possibility to compare prices and choose the best one
Goods/facilities are not available from the other sources
Faster
Other
While shopping online you usually buy in:
e-auctions (e-bay, etc.)
Web pages of local companies
Web pages of remarkable and established brands (apple, Philips, etc.)
Anywhere, cheapest I can find online
Other
Write down the web sites where you are shopping mostly:
Which ones from below named factors are the most important for you while shopping online?
Convenience
Web site design
Corporate and brand equity
Processing speed
Security and trust
Product uniqueness and personalization
Product quality assurance
Information quality
Reviews from other customers
Ability to choose the way of delivery
Customer service
Ability to compare prices (with other suppliers, products)
Other
Which one from the factors below worries you most while making a purchase online?
Security (while making payment, giving personal information)
Delivery (will goods be delivered, if on time)
Product (will you get what you ordered)
Customer service (can you return product, guarantee service)
Security of given information (won't your e-mail, home address, telephone number etc., be sold to 3rd)
Other
In which way do you prefer to get information about promotions and special offers from e-shops?
e-mail (I often order newsletters from e-shops I like)
advertisements on other websites (banners, pop-out ads)
offline (post, media, flyers)
I am not interested in such information
Other
Your age:
Under 18
18 – 35
36 – 50
51 +
Gender:
Female
Male
Marital status:
Single
Serious relationship
Married
Married with children
Divorced/widow (-er)
Education:
Unfinished secondary
Secondary
High School
College
University
You are:
Student
Officer
Temporary jobless
Have your own business
Other
Your country (please enter):
Thank You so much for Your time =)
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