Application of Technological Innovations in Accommodation Establishments

Hello, my name is Karolis Galinis. I am a 3rd semester Hospitality Management student. I do a survey of smart hotels and this survey will ask about Hospitality services. The purpose of this survey is to analyze whether it is important to introduce new technologies in hospitality services. This questionnaire aims to clarify the field of consumer expectations in the field of technology.

1. What is your gender?

2. What is your age?

3. How often do you travel and stay in accommodation establishments?

4. Who do you travel most often with?

5. What classes of accommodation do you usually stay in?

6. How many days do you spend in accommodation establishments?

7. What is the purpose of your travel?

8. What innovations in accommodation services do business people need?

9. What innovations in accommodation services do leisure travelers need?

10. How would you describe your sensitivity to the price offered by the accommodation establishment?

11. To which group of people would you assign yourself?

12. Have you heard of smart accommodation?

13. What kind of innovative accommodation services could attract consumers?

14. Would you agree to pay more for an accommodation facility where new technologies are being introduced?

15. What are your expectations for the implementation of technology in the institutions?

  1. good
  2. easy payment, check in/out
  3. it should make reservations and check-ins easier.
  4. need more innovation in hotels.
  5. bbz
  6. variation according to people's needs
  7. iphone
  8. i don't know.
  9. hotels should be more flexible with their prices.
  10. none
…More…
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