Bus service Vilnius

This Questionnaire was developed by Vilnius University Students to find out whether the bus service in Vilnius is satisfying or not. The questions are easy and it will take you less than five minutes to answer them. The participation in the questionnaire is anonymous. It will be only used for the Marketing Research class and will not be used for any other purposes.

Thank you for your participation

Questionnaire results are publicly available

Did you use the bus service in Vilnius the last 6 months?

Please, rate these categories from 1 to 5. (1= very bad, 5= very good) Comfortability on the bus

Please, rate these categories from 1 to 5. (1= very bad, 5= very good) Scheduled departure times of the buses

Please, rate these categories from 1 to 5. (1= very bad, 5= very good) Punctuality of buses

Please, rate these categories from 1 to 5. (1= very bad, 5= very good) Attitude of bus drivers

Please, rate these categories from 1 to 5. (1= very bad, 5= very good) Location of bus stops

Please, rate these categories from 1 to 5. (1= very bad, 5= very good) Safety of bus rides

Please, rate these categories from 1 to 5. (1= very bad, 5= very good) Cleanliness of buses

Do you prefer to take the bus compared to other means of transportation in Vilnius?

If the Answer was “Yes“ to the previous question elaborate in a sentence.

How often do you use the bus services per week?

For what purpose do you use buses most often?

At what time of the day do you mostly use the bus?

How much money do you spend on bus services per month?

In your opinion are the current bus prices adequate? Please, rate the adequacy of current bus prices from 1 -5. (1= Very bad, 5 = Very good)

Would you be willing to use the bus services more often if they were cheaper?

What is your gender

In what age group do you belong to?

Where do you live?

What is your family status