Copy - Questionnaire on Electronic Banking Transactions

This questionnaire aims to evaluate the use of electronic banking transactions and identify the obstacles and challenges that users face. Please select the appropriate answer for each question.

Do you regularly use electronic banking transactions?

Which electronic banking transactions do you use frequently?

Other (please specify)

  1. Buy eletricity and airtime

Which banking app or website do you use to perform banking transactions?

Other apps (please specify)

  1. PayPal

Do you consider electronic banking transactions to be user-friendly?

Do you feel safe when using electronic banking transactions?

What are the main obstacles you face when using electronic banking transactions?

Other (please specify)

  1. No.
  2. no.
  3. allah came and destroyed my money, calling it interest.

Do you use two-factor authentication (such as a verification code sent to your phone) when performing electronic transactions?

Have you tried opening a bank account online or through an app?

Do you feel that there are sufficient security measures for your electronic banking transactions?

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