CSB-System AG

As part of a market research project, the following questionnaire was developed.

Answering the questions takes only 1-2 minutes and provides us with important insights.

Thank you in advance for your participation.

Questionnaire results are publicly available

Is your company operating nationally or internationally?

How many employees does your company have?

What is your company's annual revenue?

Where is your company’s headquarters located?

Does your company have long-term intentions or a short-term working relationship planned with CSB?

How long has your working relationship with CSB been?

In which area does your company use the services of CSB-System AG?

What is the name of your company?

How did your company become aware of CSB?

Why CSB?

What is particularly important to your company in collaboration? Rate from 1-6 (school grades)

1
2
3
4
5
6
Technical know-how and service
(After sales) service
Price-performance ratio
Flexibility
Quality
Good communication structure

Was CSB your first choice? If not, why?

Who would be your second choice? Why?

Has your company worked with other IT companies in the past?

Does CSB address your company’s individual needs? (rate from 1-6)

1
2
3
4
5
6
Flexibility
Communication
After-sales service

Are you satisfied with the processing times?

What do you think are the key success factors in CSB's industry?

Suggestions for improvement for CSB

Can your company imagine handling further areas with the services of CSB in the future?