Customer satisfaction survey for the Lithuanian Sea Museum Dolphinarium

Dear Respondent,

A study is currently being conducted to determine the level of satisfaction of users of cultural institutions with the services provided by the institution.

The results of this study will help the institution evaluate its strengths and weaknesses, better understand user needs, and improve its activities accordingly.

The questionnaire you are provided with is anonymous and confidential; aggregated responses will be used for activity analysis. Please mark the appropriate answer.

Customer satisfaction survey for the Lithuanian Sea Museum Dolphinarium
Results are publicly available

How often do you use the services of the Dolphinarium Museum?

Are you satisfied with the Dolphinarium's services, facilities, and service?

Completely satisfiedSomewhat satisfiedSomewhat dissatisfiedCompletely dissatisfiedDo not useNo opinion
Museum premises
Quality of museum services (helpfulness, provision of information, etc.)
Price of museum tickets
Museum's working hours
Signage helping to navigate the museum (directional signs, labels, etc.)
Museum accessibility (public transport, access, parking, etc.)
Information dissemination about museum activities and services (blog, Facebook page, etc.)
Museum's permanent exhibitions
Museum exhibitions
Museum guide services
Museum events
Museum educational activities
Museum educator services
Museum electronic services/internet (virtual exhibitions, online registration system, etc.)

Would you recommend to others:

I would recommendI might recommendI would not recommendDo not useNo opinion
Visiting the dolphinarium
Educational activity in the dolphinarium (programs for students, excursions, etc.)

Do you plan to visit the dolphinarium in the future?

Your suggestions, comments

You are:

Your age:

You currently live (please enter the city or town):

Your education:

Are you currently employed?