IMPROVING COMMUNICATION (UAB "Meteorit turas")

Dear respondent,

I am conducting a study aimed at assessing the possibilities for improving communication with customers in the transport company "Meteorit turas". The survey is anonymous, and your responses will only be used for academic purposes. Thank you for your time!

Results are available only to the author

Your age: ✪

Your gender: ✪

How often do you use the services of "Meteorit turas"? ✪

How important is clear and effective communication with the company to you? ✪

Which communication channels do you most often use to communicate with companies? ✪

How often do you encounter misunderstandings in communication with the "Meteorit turas" company? ✪

How do you rate the politeness and professionalism of customer service? ✪

Do the company's employees clearly provide information about the services? ✪

Would you recommend this company to others based on the quality of communication? ✪

What is the most convenient way for you to receive information from the company? ✪

What are the main challenges you face when communicating with the company? ✪

What communication aspects could the company improve? ✪