Intergenerational Knowledge Transfer within Tunisian Companies: Advantages & Disadvantages

Dear Sir/Madam,

As part of the preparation of a research thesis for obtaining a master's degree in Management at the Faculty of Legal, Economic and Management Sciences of Jendouba (FSJEGJ), under the supervision of Mrs. BEN CHOUIKHA Mouna. This work focuses on the theme of "Intergenerational Knowledge Transfer within Tunisian Companies: Advantages & Disadvantages," we kindly ask for your cooperation by responding to this questionnaire.

We formally commit to using the results of this questionnaire solely within the purely scientific framework of our research.

Thank you in advance

Results are publicly available

Company Name

Sector of Activity

Workforce

Age

Position

Gender

Gender

How long have you been working?

What is your highest level of education?

Languages Spoken

BeginnerIntermediateFluent
French
English

Other languages

Q1 - Answer "yes" or "no" to the following questions:

YesNo
Do you have a clear vision of intergenerational knowledge management?
Is the concept of intergenerational learning known in your work environment?
In your opinion, is age a factor of exclusion and discrimination in the job market?
Are older workers a solution to meet labor market needs, or to the shortage of skilled labor?
Is intergenerational cooperation an opportunity to leverage all generations and improve organizational performance?
Is better understanding the values and expectations of different generations necessary for the organization's sustainability?
Does the retirement of experienced seniors pose challenges concerning knowledge transfer and the survival of companies and the integration of newcomers who are supposed to replace them?

Q2 - Check the box that best corresponds to your choice:

Not at allPartiallyCompletely
In your opinion, do the knowledge of seniors or young professionals ensure the survival of the organization?
Does the organization have a system in place to manage knowledge?
Do managerial practices affect knowledge transfer?
Is an intergenerational cooperation climate one of the factors for the success/failure of transfer processes?
Do you consider organizational memory as a tool for knowledge dissemination?

Q3 - Using the scale provided, indicate how often you have used these means of knowledge sharing:

Never1 or 2 times3 or 4 times4 times and more
Face-to-face
Meetings, conferences
Training
Documents
Mentoring
Coaching
Apprenticeship
Storytelling

Please indicate other means you use in your daily activities:

Q4 - For what reasons might you use the previous means in your organization:

Completely DisagreeNeutralCompletely Agree
To solve specific problems
To better understand the tasks of your position
To advance your professional career
To satisfy intellectual, cultural curiosity, etc.
To reflect on your practices, attitudes, etc.

Please indicate any other reasons:

Q5 - In your company, what is the management style according to the generations discussed?

Not at allPartiallyCompletely
Management 1.0: A directive management style directed towards Baby Boomers. A Taylorist work organization, a classic method where communication is top-down and the hierarchical structure is well established. In this model, employees are primarily motivated by job security and compensation levels.
Management 2.0: Directed toward Generation X. Here, communication is more transversal and management is more participative. Employees also aspire to a better balance between work and personal life.
Management 3.0: Aimed at Generation Y. This agile management model is based on more freedom and flexibility given to young employees. In this context, the company must focus on collaborative work. The tools also change as social networks, like the organization, adapt to the growing individualism of employees.

Q6 - Use this scale to express your degree of disagreement or agreement with the following statements:

Not relevantStrongly DisagreeDisagreeNeither Agree Nor DisagreeSlightly AgreeAgreeStrongly Agree
- I work more easily with people my age.
- I prefer to work with people of different ages.
- There are tensions related to the age of my colleagues.
- Generally, I accept feedback from my colleagues well.
- The transfer of experiential knowledge requires a very high degree of trust towards others.
- Under certain conditions, the knowledge transferred is incorrect.

Q7 - What types of relationships do different generations maintain with each other and with outsiders regarding knowledge transfer?

Q8 - Intergenerational tensions at work vary, please prioritize the factors below according to their impact on relationships between generations in the organization:

Q10 - Among the types of learning defined below, which type is present in your organization?

CompletelyNot at all
Individual learning: A process of cognitive actions through which the individual increases their knowledge or skill.
Organizational learning: A process that ensures the creation of new knowledge established by several members of the company, aimed at improving the organization's position.
Intergenerational learning: The way individuals in the company belonging to different age groups can learn together and from each other.
Learning by doing: A form of practical learning by acting. It brings together a group of people with diverse skills and experiences to solve an organizational problem.

Q11 - The knowledge transferred is most often:

Q12 - In your opinion, the creation of knowledge depends on which process?

Q12 - In your opinion, the creation of knowledge depends on what process?

Q13 - The sharing of knowledge among members of the organization is :

Q14- In your opinion, what is the most effective incentive system to encourage transfer?

Q15- Generally, management sees the strategic usefulness of sharing and intergenerational cooperation within the company?

How do you perceive baby boomers (55-65 years old):

How do you perceive Generation X (35-54 years old)?

How do you perceive Generation Y (19-34 years old)?

If you have any questions or topics that we did not cover in this questionnaire, please feel free to specify them: