Internal communication within the company for remotely working employees

Hi! My name is Anush Sachsuvarova and currently I am researching the efficiency of internal communication in the companies for remotely working employees. The survey will take up to 10 minutes to fill and all the answers will be collected for research purposes only. The answers will be anonymous and will not be published anywhere. 

Your IP address will be known to the researching student, their supervisor(s) and the authorised university representatives such as programme director, defence committee, and committee on ethics. The IP address data will be stored in password-protected computers. We do not actively collect other personal data, such as your physical location.

If you have any questions on data protection prior to or after the participation, please contact research conducting student ([email protected]) or [email protected]

Thank you very much in advance!

 

1. I have read the information above and I consent to my data being collected for the purposes stated above.

2. Is there a clear internal communication strategy in your company?

3. Does your employer allow remote working for employees?

4. Do you work remotely yourself?

5. Do you prefer working remotely or from the office?

6. Does your employer use one communication channel for all the employees, or do those working remotely have separate channels to receive news?

7. When you work remotely, where do you mainly receive updates from? (please mark several options if applicable)

8. While working remotely, do you feel distant from your colleagues and office life in general?

9. Do you feel that the internal information communication for employees working from the office can be improved?

10. Do you feel that the internal information communication for employees working remotely can be improved?

11. If you answered "Yes" to questions 9 and 10, please state how, in your opinion, the communication could be improved

  1. 1. internal communication channels with high-level functionality, advanced filtering, prioritizing, sorting, and tagging system. 2. consistency, regularity of updates. 3. balance between detailed field-of-expertise-oriented information and understandable information pieces for experts from other areas. 4. balance between must-read and good-to-know. right now, most of the news is marked as super important and must-read; the information load is sometimes too big to stay up to date and catch up on everything. 5. leaders taking responsibility for keeping their teams up to date. 6. separation between business updates and entertainment/leisure.
  2. -
  3. at the moment, we do not have clear guidelines regarding the information flow. it would be more efficient to have a system or guidelines, as it would save time from collecting information from random places.
  4. the company can maintain an open-door policy or create systems for collecting feedback. increase the culture of transparency and trust.
  5. while top management is doing a great job delivering information consistently via one channel for both in-office and remote employees, the immediate management (team leaders) are skipping communication to employees staying at home and are not sharing the summaries of the communications delivered verbally. moreover, many times information is shared in lithuanian, thus employees who don't speak lithuanian miss important announcements.
  6. don't know exactly, but i'm sure it can be better.
  7. we do not have clear guidelines and restrictions on remote work, so this would be useful, as some people work remotely more than others.
  8. communication, in general, is rather chaotic. things change quickly, and these changes come from various sources, so not everything is communicated properly. a possible improvement could be placing greater emphasis on company-wide communication regarding changes that affect the majority. alternatively, there could be a formal process to follow when making changes.
  9. track who has read the information. sometimes messages get lost because using the current information tools means that people may not have necessarily read the information - sometimes there is too much happening at once, or people forget. a way to track this can be as simple as pressing an "i have read this" button.
  10. -
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12. Have you ever felt that the internal communication is not as efficient as you expected it, while working from the office?

13. Have you ever felt that the internal communication is not as efficient as you expected it, while working remotely?

14. Have you ever faced difficulties in your daily work responsibilities due to the lack of internal communication?

15. Your gender:

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