Public transport usage habits and satisfaction with services in Vilnius

Dear respondent, the purpose of this survey is to find out the usage habits and satisfaction level of public transport customers in Vilnius. The survey is anonymous, and your answers will be used for scientific purposes only. Completing the survey will take about 5–7 minutes.

What is your age?

Your gender:

What is your employment status?

What is your residential area in Vilnius?

  1. hazelnuts
  2. Trakų vokė
  3. pilaite
  4. Naujoji Vilnia
  5. wolf's head
  6. Justiniskės
  7. nemėžis
  8. upper paneriai
  9. pagiriai
  10. Karoliniskes
…More…

How often do you use public transport in Vilnius?

What type of transport do you use most often?

What is the main purpose for which you use public transport?

How much do you spend on tickets on average per month?

How do you rate these aspects of Vilnius public transport?

How satisfied are you with the current ticket prices?

How often do you experience these problems?

What innovations would you most expect in public transport?

Other (please specify): _____________

  1. more buses, as some are overcrowded.
  2. accurate schedule presentation traffic
  3. More routes and more frequent routes
  4. introduction of the route from vilnius to lentvaris
  5. more convenient routes not only in the city center.

How do you rate the current electronic ticketing system?

What would you suggest to improve in the Vilnius public transport system?

  1. cheaper tickets
  2. update schedule changes and traffic in the app. also, allow tickets to be purchased in the app for amounts up to 5 euros.
  3. .
  4. more buses from nemėžis.
  5. Idc
  6. increase the places
  7. to let more buses through lentvaris.
  8. add more routes, make the stops more convenient, with more seating and trash bins.
  9. Sell a paper tickets
  10. nothing
…More…

Would you recommend Vilnius public transport to friends or family?

Additional comments (if any):

  1. .
  2. No
  3. vairyk the car
  4. Man tinka
  5. -
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