Survey - Purchasing Travel Tickets

1. Age

(Male )(Female)

Yes I have travelled latelyNo I have not travelled lately

HolidayPleasureBusinessOther (please indicate)........................................................................................................

Travel AgencyOnlinePhone reservationOther please (indicate) .......................................................................................................

Very satisfiedNot satisfiedPartly satisfied

For more informationIt is faster and efficientIt is cheaperOther (please indicate)…………………………………………………………………….

Yes I will choose this service againNo I will not choose this service againMaybe I will choose this service again

InternetNewspaper/magazine / TVFriendsOther sources please indicate.............................................................................................

101530Other (please indicate)............................................................................................................

Luggage allowanceSecurity reasonsOther please (indicate)…………………………………………………………………..................

Purchasing Travel Tickets

1. Age

2. Sex

3. Have you travelled lately?

4. What kind of trip was it?

5. How did you obtain your ticket?

6. Were you satisfied with the option you chose?

7. Why did you choose this option of service?

8. Will you choose this service again?

9. How did you know or hear about this service?

10. How much time did it take for the service you chose to serve you (minutes)?

11. What kind of information did you require that made you choose the option you chose?