Reported

Questionnaire: Shoe Maintenance

This questionnaire aims to gather your general information, your shoe maintenance habits, the problems encountered, and your expectations regarding a rapid and professional shoe cleaning service.

Results are publicly available

What is your age?

45 years and olderUnder 18 years25–34 years35–44 years18–24 years

What is your gender?

Prefer not to sayFemaleMale

What type of shoes do you wear most often?

Dress shoes (leather, loafers)BootsSandals / flip-flopsSneakers

How often do you clean your shoes?

Once a weekOnce a monthVery rarelyEvery day

How do you generally clean your shoes?

With special products (shoe polish, foam, etc.)I don't clean my shoesI have someone else clean themWith water and soapIn the washing machine

Which shoes do you find hardest to maintain?

Light fabrics (e.g., white sneakers)CanvasLeatherI don't knowSuede / nubuck

What problems do you encounter most often?

Loss of color / shineStains that won't come outBad odorsRapid wearDirty soles

Are you currently using a professional cleaning service?

Never, but I am interestedNo, and I'm not interestedYes, regularlyOccasionally

Would you be interested in a rapid and professional shoe cleaning service?

NoYesMaybe

What services would interest you the most?

Pickup / delivery at homePolishing / leather maintenanceSole renovationComplete exterior washingWaterproofingDeodorizing

How much would you be willing to pay for professional cleaning of one pair?

More than $7$6–7Less than $3$3–5

How important is the ecological aspect (non-toxic products) to you?

Not important at allSomewhat importantVery importantSlightly important

If such a service opened in your neighborhood, would you use it?

Yes, surelyNoMaybe

What would most entice you to try this service?

Convenience (e.g., delivery)Recommendation from a friendAffordable priceSpeedQuality of work