Survey on Biman Bangladesh Airline

Please, provide information according to the questionnaire as a customer of Biman Bangladesh Airline

Results are publicly available

Part 1: Please indicate the brand you prefer

1. Whenever you think about airline service, you recall your used brand

2. You are satisfied with the service of this brand

3. You will buy this brand in future if price increases

4. The service quality of this brand is very good.

5. You recommend others to use this brand.

6. Your satisfaction is more than the amount of money you are spending for this brand.

7. This brand is superior to other competitors’ brand

8. You have no interest for this brand.

9. You believe that the company offers this brand.

Part 2: Please rate according to their importance in your life: 1. Sense of Belongingness

2. Excitement

3. Warm relationships with others

4. Self-fulfillment

5. Being well respected by others

6. Fun and enjoyment

7. Security

8. Self-respect

9. Sense of accomplishment

Part 3: - Please indicate your agreement: 1. Our life values (2nd Part) have an impact on the evaluation of our favorite brand (1st part).

2. Our life values (2nd part) have significance on the evaluation of our favorite brand (1st part)

Part 4: demographic data, 1. Education

2. Profession

3. Age:

4. Monthly Income:

5. Location of residence