Survey on the Use and Knowledge of Free WiFi Platforms in the University Environment

Dear participant:

We cordially invite you to participate in this survey, which is part of an academic research conducted by a second-year Social Communication student. The objective is to evaluate the level of use and knowledge of the free WiFi platforms (WiFi ETECSA and WiFi ULT) available to the university community.

Your participation is very important to gather valuable information that will allow us to better understand the needs of students and propose improvements in access and quality of these services. The survey is anonymous, and the information provided will be used solely for academic purposes.

Results are publicly available

Are you aware of the availability of free WiFi zones within the university premises?

Have you heard specifically about the WiFi ULT and WiFi ETECSA platforms?

How often do you use these platforms to access the Internet while at university?

For which of the following academic activities do you mainly use access to WiFi ULT or WiFi ETECSA? (You can select multiple options)

In your opinion, does the connection provided by these platforms meet your academic needs?

Have you experienced technical difficulties (e.g., slow speed, access problems, connection instability) when using WiFi ULT or WiFi ETECSA?

If you answered affirmatively, please briefly describe the technical difficulties experienced.

Were you aware that ETECSA offers free access to university educational platforms, without consuming your mobile data or WiFi balance?

How valuable do you consider free access to these platforms for supporting your university education?

What suggestions or recommendations do you have to improve access and quality of free WiFi platforms at the university?