The effect of emotional intelligence of Danske Bank A/S Danske Invest department employees work results.

Dear Respondent,

I am a 3rd year student of the Investment and Insurance study program of the Faculty of Economics of Vilnius University Of Applied Sciences. I am currently writing a bachelor's thesis on the topic "The effect of emotional intelligence of Danske Bank A/S Danske Invest department employees work results". Your answer to each is very important. The questionnaire is anonymous, so your answers will be summarized, systematized and used only for the purposes of this survey.

Thank you in advance for your time.

Questionnaire results are publicly available

FemaleMale

up to one year1-2 years3-4 yearsmore than 4 years

I have a good understanding of my emotions and I am able to manage them. I know the limits of my possibilities and when the mood worsens I do not suffer and try to improve it.I often don't understand my feelings and can't control them, I often feel helpless.I understand my emotions well, but I am completely dependent on moods and I am inclined to come to terms with them.

YesNoI am still trying to figure it out

I don’t show signs of my anger, even in the most difficult situationsI pour the accumulated bad emotions on othersI try to communicate with others as little as possible and I keep everything to myselfI blame othersI publicly admit I made a mistake

I evaluate and make decisions by myself without the opinion of othersI do not base my decisions solely on my own opinions and experiences

Every day2-3 times per week1 time per week2-3 time per month

I am mostly happy and feel not constrainedI feel calm. Mood remains stable or changes slightlymy mood changes frequently during the working dayI am most often upset and tired

I strive for successI try to use all my abilities to complete the taskI take the initiative to improveI get annoyedI can’t think properlyI am afraid to make another mistakeI fear the negative opinions of those around me

I quickly get upset and disagree with othersI say nothing, but inside I am very angryI try to understand criticism. I ask questions if I don’t understand something and try to figure it out completelyI accept criticism, although I do not agree with the opinion of othersI try to understand criticism on my own

I can listen, but I do not pay attention to their problemsI try to change the topic that would be interesting to me as soon as possibleI adjust to the other person's emotional stateI try to help others as best I can. I give sincere advice

1	2	3	4	5
I can listen to others

I can ask for help

I feel thankful

I can ignore the extraneous interference

I can follow instructions

I can be attentive

I can start a conversation

I can ask for a help or offer it

I can establish and maintain close contact with people around me

I can get to know and name my feelings

I can name the feelings of another person

I can empathize with another person's situation

I can control my anger

I can acknowledge my weaknesses

I can act constructively in critical situations

I can solve problems

I can take the consequences of my behavior

I can respond well to failure

I can relax

I can make a decision

I can say "NO"

The effect of emotional intelligence of Danske Bank A/S Danske Invest department employees work results.

Your gender:

Your age:

Your work experience in the company:

Do you like your job position?

How do you value and perceive your emotions in the work environment?

Do you know your strengths and weaknesses and try to strengthen them?

How do you deal with negative emotions?

In a difficult situation you:

How often do you feel stressful in work environment?

How do you deal with stress at work (write your answer)? ✪

How do you feel at work?

While experiencing failure at work you:

How do you respond to criticism?

How do you understand other people's emotions in work environment?

Evaluate your social skills (1 - very bad, 5 - very good):

Your suggestions and recommendations that would help the company to improve in the field of strengthening the emotional intelligence of employees (insert):