The Impact of Reviews and Ratings on Online Shopping

Dear respondent,

This survey is designed to find out how reviews and ratings affect users' trust in online stores and purchasing decisions.

The survey is anonymous, and the results will be used for project work. Please answer the questions sincerely.

Thank you for your time!

The Impact of Reviews and Ratings on Online Shopping

Have you purchased from an online store?

How often do you shop online?

Rate how important these factors are when shopping online:

How important are star ratings for products to you?

How important are comments from other users about a product to you?

How do positive reviews about a product or store affect you?

How do negative reviews affect you?

Do you trust products/stores that have only positive reviews?

Do you look for additional information about the store before buying?

Your age:

Your gender:

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