The quality and importance of catering services for „Radisson Blu Hotel Lietuva“ guests.

Dear respondent,

This research is made to prepare the bachelor work. The survey is designed to determine the quality and importance of catering services for „Radisson Blu Hotel Lietuva“ guests. Based on the results, we will draw conclusions:

whether the hotel can distinguish the breakfast price from room rates;
is it worth to make special offers for lunch and dinner for hotel guests;
how to attract more visitors from the street.

Questionnaire results are publicly available

No (skip to question nr. 6)Yes

10 EUR15 EUR20 EUR

I don’t care how much to payI don’t have other options for breakfastSUPER BREAKFAST is worth this price

NoYes

LunchBreakfastDinnerAll equally important

NoYes (skip to question nr. 11)

There were no Lithuanian dishesDid not like the environmentWanted to have lunch not in the hotelThe price is too high

NoYes

A la carteBuffet (Swedish table)

I don’t careNoYes

Price meets the qualityPrice is too highQuality is lowFor this quality price is low

Formal meeting / conferenceLeisureBusiness

1	2	3	4	5	6	7	8	9	10
Artis Centrum Hotel

Best Western Hotel Vilnius

Holiday Inn Vilnius

Novotel Vilnius Centre

Panorama Hotel

Radisson Blu Hotel Lietuva

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Service speed

Atmosphere

Overall satisfaction

Taste of drinks

Price

Taste of food

Variety of menu

Presentation

Cleanliness

The quality and importance of catering services for „Radisson Blu Hotel Lietuva“ guests.

1. If You have visited the other hotel restaurants, consider the quality of the food service: 1 – very bad; 10 – very good

2. Have You had breakfast at the restaurant Riverside during Your visit to the hotel?

3. How would you rate the quality of SUPER BREAKFAST? 1 – very bad; 10 – very good

4. What amount of money could you evaluate the breakfast?

5. Why would You pay a specified amount?

6. Would You like to be offered a separate price for accommodation and a separate price for catering services?

7. Which meal is the most important to You during the stay in the hotel?

8. Are you having lunch at the hotel restaurant „Riverside“?

9. Why didn’t You have lunch in the restaurant „Riverside“?

10. Would You have lunch for the special price?

11. In which way did You eat?

12. Would You like to see more Lithuanian traditional dishes in the menu?

13. What determines Your decision to eat in the hotel?

14. How would You rate the price and quality of food in the restaurant „Riverside“?

15. The country You came from?

16. Your age

17. What is the purpose of Your visit?