How old are you?
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Usage of e-services
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What is your gender?
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Which region are you living in?
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How often do you use e-mail?
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How often do you use e-banking?
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How often do you book or buy tickets online?
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How often do you shop online?
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Where do you usually use internet?
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How often do you use phone?
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How often do you use online communication programs (skype, msn messenger, google talk, etc)?
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How often do you use electronic yellow pages?
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How often do you use online product support (MS Office online help, HP online support, etc)?
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